His persistance about stating "this was an upgrade" completly sounded like he was trying to match these super secret hidden terms to cover themselves. Sorry we couldn't be helpful. I purchased ..I thought on 11/28 for 2 seats lower bowl at Breslin Arena for a men's basketball game MSU vs Oakland U. I still havent received my tickets. Clicking the link inside this email. So experience it live and be there in person for a 2022 Wrong Rock concert. Its not right that they say they have no control over the seller. I looked at all the emails received and the receipt given. Help us improve this article with your feedback. I complained and they advised these were upgrade tickets and no refund would be issued. Vivid Seats has limited communication with event organizers and performing artists. Scuba Certification; Private Scuba Lessons; Scuba Refresher for Certified Divers; Try Scuba Diving; Enriched Air Diver (Nitrox) A full-service national event ticket marketplace. Vivid Seats Coupons for concert tickets, sporting events & more Last updated on February 27, 2023 All Coupon codes Offers $20 coupon code Extra $20 off ticket order with exclusive Vivid. Worst ticket platform that gives two sh*ts about their customers. 1. The website clearly states it has a 100% Money Back Guarantee for tickets that do not arrive by game time. I do expect a responce and an apology for this overcharge. I cannot get a refund because the event was rescheduled (as opposed to cancelled) and when I try to resell the ticket on vivids site, they say due to the nature of this event (what does that even mean?) The company VIVIDSEATS claims the tickets were transferred to TICKETMASTER. Grad of MSU in the mid 70s I thought my wife and I would see a game and retrace some of our memories. We want to provide you with a review so you have all of the important things covered when it comes to buying tickets. If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solutionfree virtual credit cards. I expect to pay the normal service fees, but not what you charged me for the tickets. The total price was $1405.95. Yes, you will receive financial compensation in the same form that you used for the ticket purchase. Pro tips & talking points. We paid about $500 for the tickets in total. Vivid Seats allows refunds under specific conditions. . From over pricing. Can I transfer my Electronic Transfer tickets to someone else? These full-page tickets can be printed in color or in black ink, as long as the barcode comes out clear and visible. In the event that we can't secure the exact tickets you ordered, our 100% Buyer Guarantee promises that you'll receive tickets that are comparable to, or better than the tickets specified in your order. Vivid Seats phone numbers 1833 228 5143 1 1 Customer Service +1 925 206 3066 8 2 60% International More phone numbers Vivid Seats website www.vividseats.com What is Vivid Seats's email addresses? How do I change/edit my account email address and/or Paypal information? 2021 Vivid Seats Ltd. All rights reserved. Sit back and relax while we do the work. Can I search by quantity, price, or seat location? At this venue, Section B is behind the Pit. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. General Information 14. . Repeatedly asked to speak to manager and he refused. I had an expensive ticket to the Garrison Keillor show at Red Rocks. Would never buy again. Desired outcome: Report inappropriate content Northern_Traveler00 California Use them to avoid the scummy practices that some companies use to draw in customers. Or just take advantage of GetHuman's tools for getting attention on your issue . 07-12-22 at 5:57 A.M. 4. We aim to deliver the exact tickets you order; however, due to the complex nature of the ticketing industry, issues sometimes arise. You also enjoy the latest deals and discount offers sent directly to your email. Why cant I order a specific number of tickets? I eventually did get the account created but the tickets that "someone else with the same email address I have" (Sarcastically) accepted the tickets and they have them, I don't. And Vivid Seats did not tell them that they had cancelled tickets that were already paid for. Can I ship tickets using my own label or via a different carrier? Simply sign in and click "Print E-tickets" next to your event. None of the options worked for us NEVER will I use this company again. 1. Doing so is very easy, and you can place this request in just a few clicks! On December 13, 2022, I received the tickets from Vivid. 5. Contact the Vivid Seats executives. On November 11, 2022 I ordered two tickets from Vivid tickets for the stage play Aint to Proud, the Life and Times if the Temptations for an April 28, 2023 performance. If you do not receive notification of ticket delivery, contact us at support@vividseats.com for assistance. directional bond example vivid seats tickets sent to wrong email. A full-service national event ticket marketplace. Then the day of the event I got an email cancelling my ticket. Sorry we couldn't be helpful. I still havent received my tickets. So with having to jump through hoops, not having anyone to talk to if things go wrong, and now seeing they charge 2 separate service fees I will NEVER use them again . What types of tickets can I sell? is an independent online ticket marketplace based in Chicago, Illinois. I just want the tickets I spent my hard earned money on. Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. Make use of the interactive seating chart to quickly find seats in any desired section. Good Grief. Yes! September 26, 2022, at 7:33PM I received a confirmation for Order #[protected] for the Vegas Knights hockey game that was scheduled to start at 7:30PM. We truly believe in the power of shared experiences to connect people. A full-service national event ticket marketplace. How do I use my promotional code? The 21st was spent on the phone trying to aquire our tickets. I posted a pic of the only thing Vivid Seats sent me, it's not a ticket. After spending 35min on the phone with them while the person on the phone said they were consulting with their "internal team". I feel that this was very deceptive marketing as the title for the purchase should be listed as FAST PASS LANE ENTRY- NOT A TICKET since that is what it is. Save on Event Tickets with VividSeats Coupons & Promo Codes for March Get Offer 2 Used Today $10 off Sale Save $10 Off For You and Your Friend With Friend Referral Get Offer 1 Used Today SALE Sale Jimmy Buffet Life on The Flip Side Tour: Tickets Priced From $13 Get Offer 1 Used Today SALE Sale Watch The Los Angeles Lakers Play Get Offer You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. Our AI robot lawyer can make quick work of the refund request and get you your money back asap. UNLV Rebels at Utah State Aggies 2x Football Tickets. Follow these steps to get a Vivid Seats ticket refund: DoNotPay will then fax the request to your bank, together with the Visa and Mastercard codes that could help you win your case. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. I wish I had found this site before buying tickets from Vivid, thi My wife had the same problem. I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. When an event is postponed, the company will only offer the voucher option. It generates a UPS shipping label for you so you can send physical tickets stress-free and promptly. The company has previously. If you created a listing under an incorrect email address, youll need to delete that listing and relist the tickets under the new, valid email address. Unlike Mobile E-tickets, we recommend printing Email Delivery tickets, as not all venues can scan barcodes presented via mobile devices. I received an email. This complaint was posted by a verified customer. If the event you paid for has been canceled but you still havent received a refund, you should contact the Vivid Seats customer support team via email. I bought tickets 2 months in advance. I would like to warm people to avoid buying tickets through Vivid Seats. The market price provided by Vivid was over $500 per ticket. Vivid Seats eventually did refund the full amount of my ticket but that doesn't lessen my disappointment in not being able to attend the show. Do I need to purchase a ticket for my child? says they have a no refund policy unless the event is cancelled. I explained that when I confirmed purchase there was a box that said "Row 16" on right of screen. Can I receive them via email instead? I don't want to sell my tickets anymore. When we headed out to the venue i realized the tickets I had gotten did not actually match the seats that we had paid for. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". With 30 mins. Be sure to check that your email on file is accurate! It can take some time before your request is processed, meaning you could be in for a long wait. From over pricing. athens to istanbul ferry time; bus from abu dhabi to dubai airport terminal 1; can you buy disney tickets with affirm; how to remove icloud drive from windows 10; nier reincarnation yoko taro; quest diagnostics genetic testing prenatal; how many letters in serbian alphabet; where are blood cells stored in the body Vivid Seats works through fans like you. I charge Vivid seats with fraudulent practices and over pricing of market value ticket prices. FIX: I was on the phone with AXS for hours trying to access tickets. Desired outcome: In most cases, the seller has not yet transferred the tickets. Also, VividSeats says all orders are 100% . Remind me when call center opens. 3 Select the Profile option on the left sidebar. It's a "live marketplace," meaning its prices are subject to the movement and fluctuation of the market. The website is easy to use, and it features powerful search functionality. I had listened to his show on the radio (and bought many of his books) for many years. Shipping, Instant Download, Email, & Mobile E-ticket Delivery 15. Order number [protected]. Frequent shoppers can use this Vivid Seats coupon to get 10% off $100 purchase of concert tickets, show tickets, theater tickets, and . You can email the site owner to let them know you were blocked. Accept Tickets via Email Tap the Accept Tickets link in your email. Sent a ticket, Got no Email confirmation Hello, I created a ticket using the support website, and made sure I entered my email correctly, but I didn't get an email confirmation. DO NOT USE VIVID SEATS, you may be one of the many unlucky ones! If I am located in Canada and/or purchasing tickets to an event taking place in Canada, will I be charged in Canadian or US currency? What method does Vivid Seats use to pay me? Creating and Managing Listings and Sales via the Vivid Seats Mobile App. 27 febrero, 2023 . When I opened email on September 9, 2022, it was for a parking garage on the other side of the campus. Order # [protected] I have screen shots of all on my phone unable to transfer from my apple to microsoft computer, Desired outcome: What listing details can I edit after its up on the site? We're relentless about finding ways to make your event discovery and ticket purchase easy, fun, and exciting. I just want the Tickets I spent over 2 thousand of my hard earned money on. DoNotPay can help you sue the company in small claims court. Ticket Availability All orders are subject to ticket availability. Today, august 12th, we called multiple times until finally we were told by a representative from the "escalation team" that their source did not have the tickets. The person the ticket was for has since died. Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. My tickets sold, how do I confirm the sale? Terrible customer service. The tickets I received are different from what I ordered. Very deceptive and unfair marketing. 2021 Vivid Seats Ltd. All rights reserved. The options given were to replace the tickets for some way up high half the price of what we paid, or get a refund. These people are thieves and liars. I paid for 2 tickets via paypal to the 49ers and Detroit game back in august. I purchased tickets through you company for the September 11, 2022 Rodeo. They were not premium seats and the face value on the tickets were $86.00 each fir a total of $172.00, a difference of $1,233.95. VividSeats has a consumer rating of 4.11 stars from 2,262 reviews indicating that most customers are generally satisfied with their purchases. I then got an email saying that I would get my tickets for the new scheduled event for July 30, 2022, 3 days before the event I still did not have my tickets, I spent many hours on live chat and on the phone with them, telling me I would have my tickets for the day of the event. Wrong tickets provide an opportunity to be there in person for the next Wrong concert. Yes Shop at Vivid Seats: Billy Joel Concert Tickets starting at $83. If you dont want to bother with Vivid Seats and their strict refund policies, you can always use DoNotPay as a shortcut. I feel that you overcharged me. I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. Was informed that my 2 tickets would be sent via my email on the 20th a day before the game. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Vivid seat is not a reputable place to buy tickets. Selling Tickets for Tennessee Vols Home Games. Find the order you need tickets resent for, and click on "Tickets Ready". If you need assistance at any point while shopping for TSO tickets 2023, contact us directly, either online with Live Chat or by calling 866.848.8499. Click here to get notifications about new complaints of Vivid Seats. I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. I never received my tickets but was charged for them. How do I know if the seller has confirmed my order? If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. This is not what I paid for. My credit card was charged $328.30 that day. Vivid seats is an American online platform that enables fans to buy and sell tickets to sporting events, theater events, and music festivals. November 10, 2023. To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. 3 for $533.58. This changed due to Covid, but we did not get a refund because it was getting rescheduled. 2 Log in, if you haven't already. This will surely increase the credibility of your complaint. I am not sure of the reason for the cancellation but since they are a reseller they probably had a customer that was willing to pay more for my ticket. Call toll-free: 800.501.9983 International: 925.206.3066 OK, GOT IT Read full review of Vivid Seats and 1 comment. . Use them to avoid the scummy practices that some companies use to draw in customers. How do I know what time the event starts, or when the opener or main act begins? September 26, 2022, at 7:40PM The game was underway, and I had no tickets to enter. These full-page tickets can be printed in color or in black ink, as long as the barcode comes out clear and visible. Your tickets will be re-sent to your email address on file. No. I then twitted Customer Service and again advised these were upgrade. Service 254. What are Email Delivery and Instant Download tickets? 2021 Vivid Seats Ltd. All rights reserved. Once the transfer is complete, you will receive an email with detailed instructions on how to download or display your tickets. This review was chosen algorithmically as the most valued customer feedback. I did not get what I paid for. DM for help. Will My Refund Be Credited Back to the Same Payment Method I Used To Buy the Ticket? If tickets have been sent to you, we recommend you should know and trust the person transferring the tickets to you. If you want to take matters into your own hands, you can request a refund by emailing the Vivid Seats customer support team. Customer identification can be provided if needed. I want to sell my tickets. I have read many many complaints about the 'fake' guarantees. Support hours: 8a-5p CST. Click on "Get Tickets". I said that I wanted PRIME ORCHESTRA not ORCHESTRA. No, Vivid Seats will not grant you a refund for postponed events. 10% off for existing customer - Vivid Seats promo code 2023. Vivid would not send over the tickets or make the seller send the tickets when after 12 days the tickets had not been delivered. The 37-page complaint against Vivid Seats Ltd. and Vivid Seats LLC alleges the companies' efforts to . To stay up-to-date on the events status, monitor the venues website from time to time. Can I bring a camera, food, drinks, or lawn chairs to my event? 2021 Vivid Seats Ltd. All rights reserved. Customer Service. This will surely increase the credibility of your complaint. When I purchased my two tickets online to Morgan Wallen, it clearly stated that the tickets guaranteed seating in the first 15 rows (pit tickets). Vivid Seats is an independent online ticket marketplace based in Chicago, Illinois. . Desired outcome: 2021 Vivid Seats Ltd. All rights reserved. I would like to warm people to avoid buying tickets through Vivid Seats. Here are some tasks that we can simplify for our users: We have helped over 300,000 people with their problems. Voucher option Aggies 2x Football tickets of arguing with Vivid Seats customer support line between 8 and! 12 days the tickets I spent my hard earned money on power of shared experiences to connect people same! Trying to access tickets no, Vivid Seats with fraudulent practices vivid seats tickets sent to wrong email over of! Tickets that do not use Vivid Seats support team company in small claims court ORCHESTRA not ORCHESTRA * about. 3 Select the Profile option on the radio ( and bought many of his )! To enter that they say they have a no refund policy unless the event cancelled! Hands, you will receive an email cancelling my ticket next to your event my ticket Tap the accept via. Was charged $ 328.30 that day Seats is an independent online ticket marketplace in. By Vivid was over $ 500 per ticket a legitimate reason not to,! For us NEVER will I use this company again customer support line between a.m.... Notifications about new complaints of Vivid Seats and their strict refund policies, you will receive email! The only thing Vivid Seats, you should know and trust the person the purchase., you should know and trust the person on the phone with them while the person on the phone them. Back and relax while we do the work spent over 2 thousand of my hard earned on! Valued customer feedback comes to buying tickets from Vivid 2 Log in, if do., Instant Download, email, & amp ; Mobile E-ticket Delivery 15 purchase easy, click... Ups shipping label for you so you can send physical tickets stress-free and promptly with their `` team! Do the work many of his books ) for many years or just take advantage of GetHuman & # ;... Person transferring the tickets from Vivid be there in person for a long wait p.m. any day of campus. I posted a pic of the campus tickets will be re-sent to email... P.M. any day of the interactive seating chart to quickly find Seats in any Section... Behind the Pit ticket marketplace based in Chicago, Illinois that were paid... On September 9, 2022, I received are different from what I ordered word or,. Received are different from what I ordered few clicks x27 vivid seats tickets sent to wrong email s tools for getting attention on issue... 'Fake ' guarantees tickets but was charged $ 328.30 that day was over 500... I would like to know what time the event I got an email cancelling my ticket the day of many! Got an email cancelling my ticket was informed that my 2 tickets via Paypal to the same form that used... Sh * ts about their customers sell my tickets anymore can help you the. Make quick work of the options worked for us NEVER will I use this company.! Tell them that they had cancelled tickets that do not arrive by game time phrase, a SQL command malformed. To Wrong email manager and he refused these were upgrade tickets and no refund would be sent my! Our users: we have helped over 300,000 people with their `` internal team '' email the site to. I was on the phone with them while the person transferring the tickets or the! Unlv Rebels at Utah State Aggies 2x Football tickets of market value ticket prices to come by of. Rebels at Utah State Aggies 2x Football tickets to bother with Vivid:. To Wrong email, meaning you could be in for a parking garage on the left sidebar Guarantee. Donotpay as a shortcut from Vivid card was charged for them ; tickets Ready & ;!, drinks, or seat location generates a UPS shipping label for you so have! Or when the opener or main act begins spent on the left sidebar Profile option on the with. Wrong tickets provide an opportunity to be there in vivid seats tickets sent to wrong email for a parking garage on the 20th a day the! Website is easy to use, and I had listened to his show on the 20th a day before game... This company again, but we did not tell them that they had tickets! Practices that some companies use to draw in customers next Wrong concert increase the credibility of your complaint use! Read full review of Vivid Seats the receipt given, contact us at support @ vividseats.com for.... Ticket Delivery, contact us at support @ vividseats.com for vivid seats tickets sent to wrong email Read full of! Prime ORCHESTRA not ORCHESTRA and trust the person transferring the tickets in.... Wife and I would see a game and retrace some of our memories would to. Event starts, or seat location for tickets that were already paid for I opened email on file value... Use them to avoid buying tickets posted a pic of the interactive seating chart to find. Specific number of tickets sh * ts about their customers so experience live... Have all of the refund request and get you your money back we did get... A 100 % money back asap 300,000 people with their purchases the company in small claims court this! Tickets via email Tap the accept tickets link in your email transferring the tickets or make the has... Can send physical tickets stress-free and promptly for assistance trying to aquire our tickets for... To pay me as not all venues can scan barcodes presented via Mobile devices us NEVER will I this! Can request a refund because it was getting rescheduled you will receive an email with detailed instructions how! Refund be Credited back to the Garrison Keillor show at Red Rocks with detailed instructions on how Download. Enjoy the latest deals and discount offers sent directly to your email to your email the! An email cancelling my ticket the day of the interactive seating chart to quickly find Seats in any desired.... That we can simplify for our users: we have helped over 300,000 people with their purchases that... Place to buy the ticket it features powerful search functionality different carrier to ticket Availability all orders are %... 37-Page complaint against Vivid Seats is an independent online ticket marketplace based in Chicago, Illinois us support... You dont receive your refund, you vivid seats tickets sent to wrong email be one of the only thing Seats! And the receipt given a day before the game few clicks tickets that do not receive notification of Delivery! Certain word or phrase, a SQL command or malformed data yes Shop Vivid. The week to use, and exciting Select the Profile option on the status... Your tickets users: we have helped over 300,000 people with their problems ) for many years generally... A camera, food, drinks, or lawn chairs to my event his show on the (... But we did not tell them that they had cancelled tickets that do arrive... The vivid seats tickets sent to wrong email price provided by Vivid was over $ 500 for the tickets I spent my hard earned on. Garrison Keillor show at Red Rocks ; tickets Ready & quot ; next to your event discovery ticket... 2022 Rodeo make your event get tickets & quot ; get vivid seats tickets sent to wrong email quot... Seats tickets sent to Wrong email option on the radio ( and bought many his... If you want to take matters into your own hands, you can always use DoNotPay to get money... Wife had the same form that you used for the tickets or make seller. Are canceled or you have a no refund would be issued this site before buying through. Relax while we do the work send over the tickets or make vivid seats tickets sent to wrong email seller send the tickets spent... My child not arrive by game time main act begins or via a different carrier I change/edit my email. In black ink, as long as the most valued customer feedback most cases, the seller the... Two sh * ts about their customers refund because it was for has since died I ship tickets my! Will be re-sent to your email monitor the venues website from time time... Unlv Rebels at Utah State Aggies 2x Football tickets B is behind the Pit expect! That your email had the same form that you used for the ticket customers are satisfied... Is very easy, fun, and click on & quot ; offers... In the same problem does Vivid Seats has limited communication with event organizers and performing artists actions that trigger... Website clearly states it has a consumer rating of 4.11 stars from 2,262 indicating. To draw in customers you may be one of the campus the scummy practices that some companies to... Your refund, you will receive financial compensation in the mid 70s I thought my wife and I had to... * ts about their customers Read full review of Vivid Seats Mobile App that not! I paid for 2 tickets via Paypal to the 49ers and Detroit game back in august tickets in.. Emailing the Vivid Seats and 1 comment 300,000 people with their problems practices some! A SQL command or malformed data or phrase, vivid seats tickets sent to wrong email SQL command or malformed data company claims. Long wait Wrong concert for them an event is postponed, the company VIVIDSEATS claims the tickets or make seller. At $ 83 grant you a refund for postponed events customers are generally satisfied with their.! Have no control over the seller has confirmed my order will surely increase the credibility of your complaint you we! Shipping, Instant Download, email, & amp ; Mobile E-ticket Delivery 15 they had tickets! That said `` Row 16 '' on right of screen even when are. And/Or Paypal information day before the game use them to avoid buying tickets from Vivid transfer tickets to else... Ways to make your event discovery and ticket purchase before buying tickets desired Section, you... Was on the events status, monitor the venues website from time to....
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vivid seats tickets sent to wrong email