Contact our Customer Services Centre. 0000057907 00000 n When checking out, you'll need to provide your personal information as well as payment information. Vueling Your booking Manage your booking Manage your booking Purchaser's email Origin / Destination Purchaser's email Here you can. In less than 1 minute, you'll be enjoying all the advantages! A helpful guide to Alicante airport transfers, including prices and journey times for private transfers, buses and taxis. MY FLIGHT HAS BEEN CANCELLED How to manage your options Click on Manage Your Booking in the email you have received Or on Vueling's website or app Once you access your booking, you can choose the option that best suits you Tienes la opcion de cambiar el vuelo para una fecha posterior Option A You can change to another ight on the same route . You are booking your flights directly with easyJet and our selected partners, not via third parties. 25 kg) and seat included in your group bookings. Manage cookie settings MSA Statement 0000055457 00000 n The client shall be solely responsible for properly managing the identity of the user who possesses passwords for the Platform. By taking advantage of these deals, you can often save a significant amount of money on your airfare. Collect Avios with us and our partners and use them to get discounts and free flights! You will be asked to enter your information and then directed to a customer service representative. The telephone number for Vueling is all you need to dial, see prior post. I cna't even see that 011 number listed on the website, the number I am seeing is +3493151858 (which is a Spanish number). Vueling shall unilaterally adopt any preventative or consequential measures for minimising the impact on Vueling of the aforementioned unlawful actions and shall be entitled to cancel the account of any of user pertaining to the client, even without prior notification, for a specified unconditioned period or under those conditions deemed necessary by Vueling to be able to resume provision of the service. 0000017194 00000 n Online check-in is the process by which you can get the boarding pass and confirm your seat number through the website or by mobile phone. 0000044564 00000 n 0000048927 00000 n If you have an E ticket sent to you by Vueling you have a place on that flight. How to cancel Vueling flights - your options. But the flight is with Vueling, not Iberia? Joint venture of Lufthansa and Turkish Airlines, Additional luggage (including special services & sports equipment), Rental car, airport parking & airport transfer, Free change of contact details & emergency contact, Free change of passenger name up to each 3 characters. 0000026058 00000 n They must go to the check-in desk on the day of their flight: Have any questions? By continuing to browse this site, you are agreeing to our use of cookies. Manage all aspects of your bookings at one single site. Send Vueling a note online (using a laptop or desktop instead of your phone) and wait for them to respond: http://www.vueling.com/en/we-are-vueling/contact. And thats pretty much it - all the essential info you need to cancel your Vueling flight and hopefully get a refund. 0000056744 00000 n You'll need to have your email address and booking code handy, or details of your destination airport and arrival date. You can only do this for flights operated by Vueling. Air Asia and Jetstar are pretty budget and charge extra for EVERYTHING but at least I could get into their websites, Vueling still wont even let me in to view my booking :/. And we'll have some new features soon! Help information isn't formatted correctly, so you can't read phone numbers. A handy guide to Edinburgh airport parking, including long and short stay options, parking charges and more. PREPARE YOUR TRIP Check-in information Baggage PASSENGERS Documentation Flying with children and infants FLIGHTS AND AIRPORTS Airports . We'll help you find some inspiration: Dohop is a provider that enables you to find and book affordable flight combinations with other airlines, so you can travel to your favourite destination anywhere in the world, with a short connection time: 1 hour and 30 minutes to 2 hours and 30 minutes. 4 56 We may also share information with our advertising, analytics and social media partners for their own purposes. Vueling does not guarantee that operations which may be performed at any given time via the Platform will be operative throughout the lifetime of the Platform, as well as explicitly informing that the Platform is a tool offered to clients which may be withdrawn at any time, upon prior notification to all Clients 10 days in advance by way of email addressed to its partners. Hi, could you please check it again? Safety starts with understanding how developers collect and share your data. Fees will be dependent on fare types. Exclusive fares and promotions. Your connection is covered by our connection protection service, which is included in the total price of your booking, ensuring peace of mind. Vueling and R Airlines offer direct flights to Genoa from the United Kingdom. Is it safe to save my details in Vueling Groups? In order to use the Platform, all natural persons who shall be acting as representatives of the client thereafter must be registered. Plus, your booking includes previous seat assignment and a checked-in luggage up to 25KG per passenger. Vueling offers the option to make fee-free changes to your flight within 24 hours of booking. They also guarantee your connection until you get to your final destination, and you'll be covered in case you miss your flight or connection. 0000459022 00000 n If your connecting flight is delayed or cancelled, our partner, Dohop, will rebook you on an alternative flight to your final destination. (Did you book through an AmEx booking site? See flight departure and arrival information in real time here. Who remembers when that was the only way? If you dont have it it is easy and free to download. The email from Iberia says When the charge to your credit card has been confirmed, we will send you a new email with the ticket. One thing that helps me is having a glass of wine when I know I'm going to be dealing with difficult customer service issues like the one you've outlined. Another thing that you can do is to be flexible with your travel dates. Our destinations Tried that, it now keeps telling me that theres an issue to login, please try again later.,, which is slightly less upsetting than the your booking doesnt exist message, but still, omg, what a bloody nightmare. Likewise, Vueling is entitled at any time to notify the client that the account registered in their name is being used to gain unauthorised or mass access or actions are being performed which are contrary to the contractual relationship between Vueling and the client, good faith or the law. Compare deals on one-way and round-trip flights to Genoa from leading airlines and book cheap plane tickets online with ease. So I tried to login, it kept telling me that my booking didnt exist, in the end I rang American express in a panic, they told me it was working just fine for them, I was like it hasnt worked at all for me, after a bit they told me they were on the Iberia website (parent company). If there is a mistake, you can contact Vueling customer service to get it fixed. This may only for American Express if you're having issues contacting the airline, but sometimes a different person may be more helpful or knowledgable. In this article, we will be discussing the features and benefits of using their dedicated Reservation 850-808-0230 number for all your Reservations and travel queries. You can also exercise these rights more conveniently by email: lopd@vueling.com. Hang up and call again. Specify dietary requirements, edit details, request and reserve seats. And I dont have a confirmed ticket number either. So it doesnt give me a lot of comfort :/ Why be scared of calling a foreign country? There will be no last-minute surprises in your quote. We'll send a temporary password to the email address associated with your account. The representative will be able to help you with any questions or concerns you have about your Reservation. Everything you need for your flight / Manage your flight. For more information about this, please refer to The following services are offered: Diverse online services: Online check-in, Manage reservations & Voucher creation For more than 30 years in the market: Experience, Competence & Customized service, Without hidden costs: Transparent, Fair & Uncomplicated, Joint Venture of Lufthansa and Turkish Airlines. You can also change your booking if entry restrictions are put in place at your destination after you booked your flights. If you buy a Flex Pack ticket, or a Optima, Family or TimeFlex Fare, you can cancel your flight fee-free up to 48 hours before departure and receive flight credit. ; New! If you booked through a tour operator or travel agent, you can find your booking number (sometimes also called 'reservation number') on the travel documents that you have received from your . Over 120 destinations await you on the Vueling app. Take a breather. But if it wont let me do that, so Im nervous if its going to let me even check in ? Wise is the trading name of TransferWise, which is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011, Firm Reference 900507, for the issuing of electronic money. Even without having a profile, boarding passes can be loaded and active for use for the designated flights. Once you get it be sure to print it out and take it with you to the airport--yes there have been case of people needing to show it to prove they paid. Manage all aspects of your bookings at one single site. 0000393969 00000 n A confirmation number is nothing more than a reservation number. BOOK YOUR FLIGHTS. Vueling does offer refunds for cancelled flights, but usually in the form of flight credit. 0000587607 00000 n Vueling Groups is a space for managing all aspects of your bookings that include more than 10 travellers. Ill try logging in with a different browser when I get to work - doing it on my cellphone is clearly impossible - I am so confused and scared right now though. Ok, so I tried using their "send us a message" page on their website but it is purely automated, and if your question doesn't exactly match one they have saved, you just get another error message. Dont get off the phone until you can. Fare including service charge, fuel surcharges, taxes, VAT and fees. 0000648886 00000 n I want to register Access Password Show password. Vueling journeys to 442 locations in Europe, Africa and Middle East. In fact, I think one of the Tims who writes here had this happen to him where he had to show the receipt. For your peace-of-mind, your trip includes the Dohop Connection Service. Yes, you do need to receive your receipt for the plane ticket because that proves American Express paid Iberia who in turn paid Veuling. Weve gotten so used to the convenience of checking in online, but there is another way - the old-fashioned just show up at the ticket counter method. As for the phone number someone provided, firstly I'm not in the United States, and neither is the airline, so I don't know why I'd want to ring a US number? You can only do this for flights operated by Vueling. http://www.vueling.com/es/atencion-al-cliente/politica-de-privacidad. And as I read on another travel website, worst case scenario? You can manage all aspects of your bookings via our portal. 0000030056 00000 n You are booking your flights directly with easyJet and our selected partners, not via third parties. Personal info, Financial info, and App info and performance. Choose a reservation you wish to cancel and then select the passenger's name whose reservation you want to cancel. You can manage everything else with a call to the above number. Vueling services Check-in online Online check-in Save time and avoid queues at the airport. Clients may report any error they detect on the Platform to Vueling via the contact channels that are made available to them. If not, don't worry. If you forget your password, just click on I don't remember my password. Final price with no hidden extras: There will be no last-minute surprises in your quote. El pasajero que no acredite su condicin de residente durante el proceso de compra, en los mostradores de facturacin o en la puerta de embarque, no podr embarcar en el avin y . To contact Vueling Airlines customer service, you can call the number 1-850-808-0230. Stay calm, ask if they can help you with your problem, thank them for everything but keep at it until you get what you need. If you have any questions about how online check-in works, in FAQs you'll find answers to the most frequent questions asked by passengers. If its working fine for them, find out what you need to do to manage your booking. 0000001416 00000 n Im so tempted at this point to cut my losses and just book another flight with a different airline. The easiest way to cancel Vueling flights is online or through the Vueling app, through the 'Manage your Booking' service. I recently freaked out trying to check in online with American for a flight from the Bahamas to Miami. In this blog post, we take a look at the Vueling Airlines Reservation 850-808-0230 Number, exploring how it works and why its the best way to get your ticket booked quickly and hassle free. If you're already registered with Vueling Agencies or Vueling Corporate, you needn't register again. Forgotten your password? If you have a problem with your Vueling Airlines Reservation, there are a few things you can do to try and resolve the issue. Ask to speak to a supervisor if the first agent doesn't help you. Use your unique Vueling username and password to log into your Vueling account. . Manage your Flight. 0000052977 00000 n First of all the problem may not be with the airline site at all but with your browser and how it "sees" that site. Your connection is covered by our connection protection service, which is included in the total price of your booking, ensuring peace of mind. How to contact Vueling Airlines customer service. Choose your destination, book your flight and round off your trip by booking a hotel or hiring a car. 0000648996 00000 n If you have any other problems with your Reservation, such as not being able to check in online or at the airport, lost baggage, or delays, again, you should contact Vueling customer service. And, given that their online services just keep taking me to automated services that are of no help at all, I'm really nervous of ringing some unknown Spanish number which will probably also be automated, and probably charge me $5 a minute just to achieve nothing. Forgotten your password? The ticket receipt proves you paid. If you ever think your rights are being breached, you can file a claim with the Spanish Data Protection Agency. The legal basis for processing your data is the consent you have given by checking the aforementioned box. The latest version of our app includes improvements to flight and incident management, to make everything run more smoothly. Have you reached out to them again? Thank you very much. If your connecting flight is delayed or cancelled, our partner, Dohop, will rebook you on an alternative flight to your final destination. This number provides customers with the tools they need to manage their flight Reservation, including Reservation, changing, and canceling tickets. Updt: you can manage flight, that wasn't the poin The app does the basics, like booking a flight, checking status or displaying your boarding pass. 0000057518 00000 n . American Express in this case is a travel agent and, it appears, not a helpful one. Or at least, credit you can use to book a new trip in the future. Having a profile, boarding passes can be loaded and active for for. Last-Minute surprises in your quote a refund get a refund not a helpful guide to Alicante airport transfers, long! And use them to get discounts and free flights worst case scenario and social media partners for their purposes! Alicante airport transfers, buses and taxis can use to book a new trip in the form flight... Use for the designated flights everything you need n't register again information is formatted. 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And hopefully get a refund n 0000048927 00000 n When checking out, you can Vueling... Up to 25KG per passenger American for a flight from the United Kingdom cancel and then to... One single site not via third parties surcharges, taxes, VAT fees. This happen to him where he had to Show the receipt natural persons who shall be as! Arrival information in real time here desk on the day of their flight Reservation, including,. Dohop Connection service everything you need n't register again me a lot comfort. Trip in the form of flight credit ticket number either contact Vueling customer service, you 'll be enjoying the... Nervous if its going to let me do that, so you n't... Your information and then select the passenger & # x27 ; s name whose Reservation want... Call the number 1-850-808-0230 details in Vueling Groups it wont let me do that, so Im nervous if going! Prices and journey times for private transfers, buses and taxis Tims who writes here had happen. To make fee-free changes to your flight within 24 hours of booking via portal.
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