D. All stakeholders except clients. What types of managers are associated with specific areas within the organization? Key results areas 2. -RATER scale: enables customers to rate the quality of service along dimensions like reliability, assurance, tangibles, empathy, responsiveness, -Also called lean production, not machines or technology but employee involvement, Sharing financial info and results with all employees, -Financial, customer, internal business, innovation and learning, comprehensive management control system, -Economic value added: company's net operating profit minus the cost of capital invested in the company's tangible assets, Management control tools including Gantt Charts and Pert diagrams, -Gantt charts: Interactive calendar This first step in her planning cycle is called The primary mechanism for coordinating and focusing staff is Google has unusual work teams. Planning is a One of your team members actually authored the report. Its primarily effectiveness oriented Which managers are more expendable in corporate downsizing? The rate of return that a firm promises to pay its suppliers of capital (debt & equity) to induce them to invest in the firm. Staff managers (as opposed to line managers) Karen is an HR manager at Blue Cross/Blue Shield. -Global Village: shrinking of time and space as air travel and the electronic media have made it much easier for the people of the globe to communicate with one another -Must coordinate the efforts of diverse parts of an organization However, she has no marketing goal or patient referral projections for the future. Stress Management Test 1 Flashcards Quizlet Study with Quizlet and memorize flashcards containing terms like 3 types of Meditation, Mantra Meditation, 3 Kinds of Goals and more. In general, what is a business's most valuable resource? D. Using color-coded file folders for different subjects, D. Using color coded file folders for different subjects. Talk to your coworkers. Whatskills depend on the manager's ability to think in the abstract? -Organizing: development of resources to achieve strategic goals, -Division of labor, tasks are subdivided into jobs, employees perform specialized tasks, jobs are small but efficient, The chain of command, unity of command and the scalar principle, -Chain of command: line of authority that links all persons in an organization, shows who reports to whom Supply: QS=15+PQ^{S} = -15 + PQS=15+P. Research shows that when actions are coordinated and focused on specific outcomes, they are much more effective. C. process of continual adjustment, 1. A. B. career orientation C. planning, organizing, leading, and controlling. 1.2.4.4 -Project Management Processes - 4 cards. Management is the act of getting people together to pursue their goals, including planning, organizing, processing, and controlling. At December 31, 2020, the book value of the equipment was$30 million. Follow a product through its lifecycle, . B. And Google uses the following sweeping statement to inspire employees and stakeholders: "to provide access to the world's information in one click." What should you do? Guide to understanding how CLEP scores are calculated and credit-granting recommendations for all exams. A. project planning chart These are. -Scalar principle: clearly defined line of authority in the organization that included all employees, Authority, responsibility, accountability and delegation, -Authority: formal and legitimate right of a manager to make decisions, issues orders, and allocate resources C. Performing employee reviews. Johnson & Johnson was found guilty of misrepresenting a hip-replacement device. Develop management systems 7. -More economic value than competitors. B. setting too many goals and objectives If so, try out our well-researched quiz. A. WebManagement Test Chapter 1 General Management Test 1 Chapter 1: General Management Test 1 Chapter 4:E risk management test 1 set 4 Business Management 1B Test 1 LU2 (4) Pharm Care/Management Test 4 Set 1 Chapter 1-4 Test Flashcards Management test 1 Chapter 1-4 Management Test 1 Chapter 1-4 by mikedonovan90 , Walmart has exceptional logistics, but in 2014, Walmart was criticized for unusual shortages. B. planning, hiring, directing, and controlling. 1.2.6.2 - Project Benefits Management Plan - 6 cards. C. planning, organizing, leading, and controlling. A. resource allocator, disturbance handler, and negotiator Whether due to haste or design, the new laws are marked by vagueness, leaving officials all down the organisation's bureaucratic chain great latitude in enforcing them. Years ahead." MASTERCARD C. Thank her and tell her who authored the report. There were no other temporary differences and no permanent differences. C. Only the managers. -Level 2: basic assumptions (espoused culture), Ways cultures become embedded in organizations, -Slogans, sayings, titles, stories, physical design, structure, Cultural perspectives (strong versus weak, functional versus dysfunctional and nominal versus real), -Strong vs weak culture: do people have a clear sense of what culture is Ask if they have more questions. A. 1. Make sure products meet the company's standards. (Choose multiple) A. WebWhat is management? Productivity Efficiency. Find a Test Center and Schedule Your Test, Specific factual knowledge, recall, and general understanding of purposes, functions, and techniques of management (about 10% of the exam), Understanding of and ability to associate the meaning of specific terminology with important management ideas, processes, techniques, concepts, and elements (about 40% of the exam), Understanding of theory and significant underlying assumptions, concepts, and limitations of management data, including a comprehension of the rationale of procedures, methods, and analyses (about 40% of the exam), Application of knowledge, general concepts, and principles to specific problems (about 10% of the exam). Our online management trivia quizzes can be adapted to suit your requirements for taking some of the top management quizzes. C. ecological, 1. Add to folder B. scheduling chart What is the four functions of management? C. Knowledge-based work can't be observed and broken down for efficiencies like manual labor. -Parochial: narrow view in which people see things solely through their own views -Suboptimization: occurs when the performance of an organizational subunit is optimized at the expense of the organization as a whole 1. Please upgrade to Cram Premium to create hundreds of folders! C. Identify the impact of design delays Mission WebManagement. Provides more opportunities for advancement B. Only Project Manager. 1. B. Porter's Five Forces In order to understand the competitive structure of an industry, analysts use Michael Porter's Five Forces model. charge a higher price than it would otherwise be able to do. B. Heartily cooperate with the men to ensure all the work is done in accordance with the science that has been developed. Questions and Answers 1. B. written policies A. clients, competitors, suppliers, regulations, and adversaries Max Weber believed a structured organization, a bureaucracy, would be the most logical and efficient. -Concurrent: assess current work activities, rules and regulations, ensures to produce correct results Marketing managers B. answer choices True False Question 2 20 seconds Q. -Intuition model: making a choice without the use of conscious thought or logical inference, -Case reality, problem/question, conceptual model, solution, Two dimensions of the personal decision framework, -Dimension 1: reflects the extent to which a person focuses on either task and technical concerns or people and social concerns when making decisions answer choices Planning, directing, organizing and delegating Introducing Cram Folders! Date Its primarily effectiveness oriented Which managers are more expendable in corporate downsizing? sequential set of analyses and choices through which managers determine a strategy for the enterprise to pursue its objectives. C. management by objectives, 1. A. B. political, essential, social, technological, ecological, and legal C. organization, so that everyone knows their role, A. plans, which can direct everyone's actions toward desired outcomes, 1. Managers encourage, support, and foster talented employees. A. B. This set includes 80 practice questions divided into two parts. This insight is part of B. customers, competitors, supplicants, regulations, and advocacy groups Strategic management is a method used by fi Use LEFT and RIGHT arrow keys to navigate between flashcards; Use UP and DOWN arrow keys to flip the card; (1) Accounting Measures and/or (2) Economic Measures, audio not yet available for this language, Define the Strategic Management Process & Identify the Stages, sequential set of analyses and choices through which managers determine a strategy for the enterprise to pursue its objectives, Strategic Management Imperfect Competition, Traditional Economic Theory Perfect Competition, Sales/Inventory, Accounts Receivable Turnover, Competitive Advantage is determined by----, comparing the ratio in question to an industry average, (Profit Margin) x (Asset Turnover) x (Equity Multiplier), Firms pursuing product differentiation frequently demonstrate______________, Firms pursuing cost leadership frequently demonstrate________________, rough estimate into the strategies a firm may be pursuing, Strategy as a result of formal, structured processes (e.g. Amber had an idea for a change she thought they should make to a group project she was part of for a marketing class but didn't say anything because she didn't want to make the other group members mad. Importance And Importance Of Project Management There is a need for knowledge and control of projects and resource commitment in the organization. Human relations movement 3. 1.2.4.4 -Project Management Processes - 4 cards. Correct Answer: C. You, as a project manager, need to collect as much input and feedback is time and resources for Risk Management allows. -Mayo: Hawthorne effect, The Human Relationship Movement and the significance of the findings of Maslow (his hierarchy of needs) and McGregor (Theory X versus Theory Y), -Human relations movement: proposed that better human relations could increase worker productivity A. Management activities are often grouped into four categories. -Feedback: organizations outputs, post actions, output control, The three tasks of performance management systems, -Must be able to influence people decisions and actions in an appropriate direction Web1. Evaluation plans WebWhich level of management has the primary functions of interpreting and integrating? separated, 1. -Organizations should operate as communities A. in your industry A. division of labor ________ are said to exist when the increase in firm size (measured in terms of volume ofproduction) are associated with lower costs (measured in terms of average costs per unit ofproduction). Thank her and take credit for the report. What are the 6 sources of cost advantage? 1. The quiz below consists of some basic questions about management processes and functions. Your schedule -Simple: authority in centralized in a single person with few rules and low work specialization A comprehensive database of more than 257 management quizzes online, test your knowledge with management quiz questions. The authors provided a wide view and significanceto strategic management. Knowledge and Skills Required Questions on the Principles of Management exam require test takers to demonstrate one or more of the following abilities in the approximate proportions indicated. By increasing the perceived value of a firm's products or services, a firm will be able to. -Decision-making: process of identifying problems and opportunities and then resolving them, Programmed (rational) versus non-programmed (non-rational) decisions, -Programmed (rational) decisions: rules developed from frequent occurrences, response to recurring organizational problems You will also be required to apply knowledge, general concepts, and principles to specific problems. -Polycentric: native managers best understand native personnel and practices, so the home office should leave them alone firms are unable to differentiate their products. B. What is the four functions of management? C. Thank her and tell her who authored the report. C. Do the right thing. Prior to Taylor, managers were owners or appointed by the owners with no role beyond oversight. B. vision Medical or vacation benefits Quiz: Are You A Lion, A Tiger, Or A Bear? -Accountability: mechanism through which authority and responsibility are brought into alignment -Decentralization: decision authority is pushed downward to lower organizational levels, -Visual representation, set of formal tasks, framework for vertical control, formal reporting relationships, Organization structures: Simple, functional, divisional, Organization structures: how tasks are divided, resources are deployed, and departments are coordinated Can increase employee motivation and satisfaction C. Allows organizations to be more self-sustaining D. Makes it harder to expand the organization Sheryl Sandberg, now COO of Facebook, is great at encouraging fellow employees, but this is usually the ________ role of middle management. Monitoring and correcting ongoing activities that facilitate goal attainment is defined as: What is motivating members of the organization to work in the best interests of the organization known as? Customers demonstrate a preference for the firms offerings. D. Compensation plans, Product managers often have to: Only Project Team. Raw materials are widely and readily available at a competitive price. Tutor C. Hire the right people to produce the product B. set goals for each employee and then evaluate them quarterly Many companies are organized along functional lines. On January 1, 2018, Ameen Company purchased major pieces of manufacturing equipment for a total of $36 million. -Directive: people are efficient, logical, practical, and systematic in their approach to solving problems, action oriented, decisive, focus on facts, low tolerance to ambiguity 0. What is determining how best to group activities and resources known as? Generally, when receiving a business card from an international business person you should: Planning Effectiveness. A. Management by objectives is Peter Drucker's version of goal setting. Controlling may be the most important management function. Which of the following is NOT included in what Configuration Management does to answer its goal? Milton Friedman, a famous economist, argued that the only responsibility of company is to increase profits within the rules. Statements: All of the following are elements of the general environment except. The Principles of Management exam covers material that is usually taught in an introductory course in the essentials of management and organization. The threat of direct competition tends to be high when. D. All stakeholders except clients. Questions and Answers 1. Processes that create products B. WebQ. What is the consumer surplus in this market? You meet a new employee who has recently transferred to your office from China. Promotion plans Testing to ensure quality products B. organizational theory Scholarship Exam Quiz: Questions And Answers. Early behaviorism 2. Financial managers C. Operations managers D. Human resource managers E. Administrative managers F. Top managers G. Middle managers H. First-line managers 2. To change production schedules Individualism/collectivism 2. Operations management is the management of: You have identified a safety issue with one of your products. The pursuit of organizational goals efficiently and effectively by integrating the work of people through planning, organizing, leading, and controlling the organizations resources. B. B. B. in your target market That is, it offers a D. Locate the raw materials needed to productions, A. C. Tooling answer choices Planning, directing, organizing and delegating Management function that involves working with and through people The process of delegating instruction without consent of the employees Question 8 30 seconds Q. A. political, economic, social, technological, environmental, and legal The process of delegating instruction without consent of the employees Question 8 30 seconds Q. These are, C. planning, organizing, leading, and controlling. Domestic U.S. companies conducting a PESTEL analysis consider national growth, employment, inflation, and interest rates. -More economic value than competitors. What skills is setting the organizations goals and then deciding how to achieve them known as? Financial managers C. Operations managers D. Human resource managers E. Administrative managers F. Top managers G. Middle managers H. First-line managers 2. Visit one of the following sites (or others recommended by your professor), watch the demo and, if available, download and use a trial version of the software. The general environment areas include A. Managers pay careful attention to the external environment of the organization: the economy, proposals for laws that would affect profits, stakeholder demands, and consumer and public relations. WebStudy with Quizlet and memorize flashcards containing terms like The definition of management, The four key management responsibilities, The concept of organizational performance including efficiency and effectiveness and One way to temper the profit goal is an explicit statement of Importance And Importance Of Project Management There is a need for knowledge and control of projects and resource commitment in the organization. WebManagement. (Choose multiple) A. 1.2.6.3 & 4 Project Charter/PMP, Success measures - 4 cards. Reporting structure, culture, planning & controlling mechanisms, etc. answer choices The process of getting things done effectively and efficiently with and through people. -Principles: study each part of task, carefully select workers with the right abilities, give workers the training and incentives to do the task, use scientific principles to plan the work methods, The definition of Administrative Management, Henry Fayol, -Concerned with managing the total organization Records management is the systematic control of records, from the creation or receipt of the record to its final disposition. A. plans, which can direct everyone's actions toward desired outcomes B. Computer hardware and software technology, robots used in manufacturing and automatedwarehouses are examples of which type of resources? C. entrepreneur, controller, and negotiator, A. resource allocator, disturbance handler, and negotiator, 1. A. People C. Tasks and responsibilities are shared within teams. Goals 4. If so, try out our well-researched quiz. -Import quotas: limits on the numbers of a product that can be imported -conflicts should be resolved by having managers and workers talk over differences and find solutions that satisfy both, work process should be under control of workers with relevant knowledge, Early behaviorism, Elton Mayo, and the principles derived from the Hawthorne effect, -Hawthorne effect: employees work harder if they receive added attention, believe that managers care Mintzberg classified management decision roles into four types. A. vision The pursuit of organizational goals efficiently and effectively by integrating the work of people through planning, organizing, leading, and controlling the organizations resources. At December 31, 2021, the book value of the equipment was $28 million. Financial managers C. Operations managers D. Human resource managers E. Administrative managers F. Top managers G. Middle managers H. First-line managers 2. 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