For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. So beware, the company is full of surprises. Addendum: They basically said it's not their problem. I still have 3 more years on my warranty and no one can help me. PLATINUM PROTECTION PLAN | Raymour & Flanigan See All Living Room Sofas & Sectionals Sectionals Sofas Living Room Sets Sleeper Sofas Futons & Convertible Sofas Loveseats Ottomans Custom Furniture Custom Furniture Chairs & Recliners Recliners Accent Chairs Chaise Lounges Benches Tables & Storage Coffee Tables End Tables Accent Furniture Sofa Tables Previous to purchasing this couch we had a similar issue with cushioning but only on one couch. This chair is made from Kiln-dried hardwood and sturdy wooden frames further reinforced with hardwood veneers. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. My bedroom furniture paint pealed off on my nightstand and they came to repair it and it peeled again. Robert F "Poorly Made and Horrible Service" on 4/18/2021 and Shannon V. FABRIC THIN. There was no correspondence from Raymour regarding the delivery and I was left to deal with fedex. Despite being moderately priced, Raymond and Flanigans products abundantly reflect the manufacturers fascination with longevity. That's what other companies do! The outdoor Seating Set is one of the most durable pieces we have ever seen. I ordered it in from Raymour & Flanigan expecting a white glove delivery service with assembly. Here is the problem with the furniture. deserve their business. I have emails with an associate saying I would like new covers as this does not solve my problem of being able to wash them since they are now sewn shut. Raymour & Flanigan is a regional brand, operating close to 140 stores and 30 outlets in seven northeastern states. Of course, we would not forget the Dacron wrapped foam cushions for this sectional struts. Mattress, furniture and Platinum coverage plans available. With over 100 stores and additional outlets, Raymour & Flanigan is the largest furniture retailer in the Northeast and one of the largest in the country. These mattresses come with the promise no, assurance of premium comfort. Your money is sucked up and gone forever. When I called Raymour, no one took responsibility or apologized. Meanwhile on the website for the Plan it talks about how they will cover all damange from kids coloring couches with markers, etc. So they gave me the original price of the nightstand to work with. What does frugal do? ComplaintsBoard.com is a leading complaint resolution website on the Internet. Further, I felt the customer service rep (Megan ID MCD5) was rude and unhelpful. Raymour and Flanigan presents some of the most competitively priced furniture pieces with inviting discounts. Will never buy from them again! Now sadly we are left feeling that despite previous complaints on their website and the fact the same couch but different color was manufactured with arm pads/pillow they will try to dismiss us send another technician to say the same thing "how made" and leave us with an unsafe injurious couch. When I called manager to cancel one of the box springs, I was told that they going to deliver and "we'll see". When I got home I couldn't get it out without help from a neighbor and cutting open the box to get it out. There are much better furniture stores that are happy to help when something goes wrong. This is the best way to manage and repair your business reputation. Raymour & Flanigan has a very strict return policy that you should be aware of before making a purchase. Then to top it all, the lounge came in a box that needed assembly. This complaint was posted by a verified customer. How those businesses take care of those complaints is what separates good businesses from the rest. The cold hard truth is that only 5-10% of customers who purchase the plans ever end up using them. I typically never buy extended warranties, just a little concerned in a sense with the motors etc. This was our first time purchasing with this company. Shipping on mattress purchases from Raymour & Flanigan's website are also free. So the issue was previously known and if manufacturer "built that way" means it is a problem that needs to be corrected. Nothing like that was covered. I purchased all new furniture for the first floor of my home along with the extra 5 year Platinum Coverage Warranty in 2021. RAYMOUR & FLANIGAN FURNITURE AND MATTRESS STORE - 33 Photos & 65 Reviews - Elmhurst, New York - Furniture Stores - Phone Number - Yelp Restaurants Home Services Auto Services Raymour & Flanigan Furniture and Mattress Store 66 reviews Claimed $$$ Furniture Stores, Mattresses, Home Decor Edit Closed 10:00 AM - 9:00 PM Hours updated a few days ago We purchased a sofa with chaise in 2020. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Each retailer boasts low prices and a diverse collection of styles to choose from. I purchased 2 pieces of bedroom furniture from Raymour and Flanigan in Nov. of 2022. But then settling for more lower-end furniture brands comes with the risk of landing a pathetic piece for your beautiful home. to its name, this indicates that we receive compensation from the company in exchange for referring prospective Purchases online have a 72-hour return policy, and if you purchase an item from one of its stores, you will not be able to return it at all. In this category, this brand offer over a thousand lovable options. After another 3 weeks, she got the replacement. . Arm is sitting directly on wooden support. There was nothing they could have improved. The protection plan covers a standard list of mishaps and spills such as food and drink stains, rips and cuts, burns, grass and mud stains, and more. Sick-over-sofa loveseat from Raymour and Flanigan. Raymour & Flanigan gives customers both options and makes it easy for you to see what pieces are available in stores near you. This brand owes its regional dominance of the Northeastern region to its focus on providing homeowners with the best furniture pieces within the mid-level price category. For more information about reviews on ConsumerAffairs.com please visit our 13 reviews of Raymour & Flanigan Furniture and Mattress Store "My husband and I went to Raymour and Flanigan to purchase a mattress and bedroom set. Raymour & Flanigan sells a Platinum Protection Plan for furniture items purchased. Terms We got it. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. You can apply for financing right on its website. 2023 UpHomely by ISEE PUBLISHING STUDIO. We have the plan and the timeframe. (It dropped in the front and turned into a sliding board when reclined.) Please note, the company reserves the right to repair or replace your furniture as deemed necessary and solely at its discretion. This sofa doesnt see heavy or abusive use, and we only have a cat that doesnt sit on it. All Rights Reserved. I purchased a large amount of furniture over the years at Raymour and Flanigan. ConsumerAffairs is not a government agency. Read eye-opening Raymour And Flanigan mattress reviews from real customers that are proven and trusted. 637 0 obj <>stream How does this make any sense? Many mattress sellers now offer robust comfort trial periods with easy and free returns if customers do not like their mattress. I thought it might have been something that I ate. Since. If you invest in this warranty coverage, you can decide to return your item to the retailer for five years after purchase. Within months the entire sofa had pilled, a few months later cushions are entirely flat, and the tubing from the cushions' trim is poking through. Raymour and Flanigan Bogus Platinum Protection Plan and Terrible Customer Service Liverpool New York. RYGLUZI!DtaYI There is no free mattress trial period. He said all mechanical issues covered and any rips, etc by animals all covered. Items will be opened, inspected, and assembled prior to your pickup. Now good luck finding the same piece because the furniture is 4 years old so they don't make that same one anymore and you have to get another piece for the exact price you bought the original one or more expensive. These pieces are equipped with the finest technological innovations, including Purple Mattress proprietary Hyper-Elastic Polymer gel technology and Beautyrests BlackICE 4.0 Technology. Independent of a referral compensation agreement with companies on our site, companies may also choose to subscribe to We called for service and have been told "cannot fix or replace foam as it is inaccessible." Tell us has your experience with this business or person been good? Unsubscribe at any time. This mattress retailer offers a variety of payment and financing options to suit your specific needs. NOTHING FOR MONTHS! Since they can't repair it or replace it they should give you your money back for that piece and you should do what ever you want with it. In 2007, it was named "Newsmaker of the Year" by Home Furnishings Business. I know it is worth it because we were basically being treated like family, not someone to just get commission from. Founded in 1947 in Syracuse, N.Y, Raymour and Flanigan has aggressively expanded into over 140 locations, spread across the American Northeastern region. Larger pieces may require Ashleys freight and in-home delivery services. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! I guess it's worth it if I end up needing it. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Advertisers above have met our ~ 1,000 locations in the U.S. and worldwide. This guys are just making money and never do anything for you. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. TOLD because of the issue with the recall? The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I needed a repair. Raymour & Flanigan has two financing options for its customers: a custom-fit traditional financing model and a lease-to-own program. She was amazing knowledgeable on the product we wanted. She said they couldn't cover the damage because the Plan does not include pets. Specifically boasting a 1.8-lb. Raymour & Flanigan Furniture - lie, lie, lie! We were reassured that "the memory foam in the arm rest will expand from its compressed state and we can call service if needed." This went on for almost a week. Privacy Policy She prompted me with questions that were intended to yield answers that would allow them not to cover my damage (pets, fire, smoke questions = no coverage). Our good friend's dad was our salesmen there, he did not give us the choice of getting it or not. Its location on this page may change next time you visit. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. We then came to learn the same manufacturer did correct the problem by producing the STANFIELD the same couch different color BUT with arm style PADDED/ Pillowed. identified as such in the Company Details section of their profile. In other words - sorry it is your problem now after less 7 months. Also the recliner I purchased is not that comfortable as a floor sample, and the box springs were 9" with the high bed(also purchased same place) and high mattresses, so we were not able to use them, but when I was trying to return I was told that no returns on this items, finally agreed on replacing. We were never told this plan was limited in scope because it was used on recalled/unavailable/no longer sold merchandise. He again says someone will be in touch. Classic, contemporary, mid-century, modern, etc. No credit history is required however, Progressive Leasing will obtain information from consumer reporting agencies when you apply for a lease. Raymour & Flanigan Furniture has won numerous awards in its history. Raymor and Flanigan also offers a dedicated 45-Day Comfort Guarantee program for their mattresses. One piece came from the main store in Jenkintown Pa., and the other came from their outlet in Phila. Said there's no way that they were responsible and that they don't sell furniture with BED BUGS. I informed her that I was unaware of this and never told. Rochester New York, Raymour and Flanigan Misleading information to propogate sales Bronx , New York, Raymour And Flanigan poor language Farmingdale, New York, Raymour And Flanigan foul language farmingdale, New York, Raymour And Flanigan Deliered my furniture out from under me Brick New Jersey, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. ciAih3`'ro!Mcy#+cY2>U c.F and our For normal purchases, the card has a standard . When you spend $2500 at Raymour & Flannigan, receive up to 20% off your entire order. The cost varies by item. It's a spray and warranties incidents that can't be cleaned up. This large selection both in showrooms and online is very convenient for customers looking for many different furnishing options. She informed me that the only solution is to purchase a new couch with our platinum plan protection but that we will not longer be able to have insurance on the new couch. Also, the base for the mattress was delivered with a faulty electrical control box. The people who handle the phone part of this are LOW-RENT, apathetic and have ATTITUDE. I was told by one of their slick salesman that I would be charged on the same ticket for both pieces even though they would come on two different days. Absolutely appalling! https://www.ripoffreport.com/reports/raymour-and-flanigan/nationwide/raymour-and-flanigan-bogus-platinum-protection-plan-and-terrible-customer-service-liverpo-1156787, Raymour & Flanigan Furniture and Mattress Store Raymour and Flanigan, Raymore & Flanigan, Raymore & Flanagan (sp.) By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. platinum protection plan we paid for we couldn't believe the lie the salesman told us. I've ordered mattresses and box springs relying on manager's advice. The sofas we saw on Raymor and Flanigan ranged from $369 $7,300. Submit a complaint and get your issue resolved. Get buying tips about Furniture Stores delivered to your inbox. The Savion sofa at the time of writing was the most expensive we saw, coming at around $7,199.95. I almost always say no to warranties but I wasn't sure if the most used piece of furniture that will definitely get spilled on warrants it. Reddit and its partners use cookies and similar technologies to provide you with a better experience. (with pics), Best Buy vs B&H Camera protection plan? Springfield Gardens, NY. Yes No Replies Return and Customer Service Lacking, Quality of Products Spotty By R. - 01/18/2020 WILLIAMSVILLE, NEW YORK -- I purchased a mattress at R&F. It was rock hard. Unlike Ashley Furniture, Raymour & Flanigan is a regional brand. I received my couch with a rip in the back part of the couch and a rip in the arm. Log In Press Esc to cancel. I also noticed the cushions for the back are "smushed down." We're on a mission to empower consumers to make the best decisions and connect confidently with companies that Considering adding the Platinum Protection Plan extended warranty for 5 years, cost of approximately $300 which is roughly 10% of the purchase price. He was aware that I've chose a long term, but hadn't mention that this is not applicable to this items. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Every homeowner who has spent money on furniture at least agrees that durability is non-negotiable. Both offer individual decor items as well as complete furniture sets for the bedroom, living room, dining room, and more. Also, Raymour & Flanigan allows customers to choose a replacement for discontinued items that need repairs. ?az-a30Y@[e%L[2(p6Kcd-RQnXRKY2)7`22 k>'pJNR8APA SR3N!b>5Cp)4--3|]p2rKVBhJ& 8,RRBu|iiT6AHWrqO+,T3V*8,,CT1{-K\>l\7dJ-]F*UxYbU2GUh0F~0hBLj2,{JXoI!o[&Q-"JL[_N[E6edg@lx,;];e2hbM^Lb:x)^1E1e*J Just had leather couch delivered and when reading what was covered under the $149. The Tatum dining chair is fortified with stain-resistant 100% polyester upholstery. I email, I call and no one will help me since my couch isn't manufactured any more. !Within the 10 months we've had our furniture, they've come 3 timesOne of the brackets on our coffee table snapped - FIXEDButton on couch cushions were coming off - FIXED Crack in end table glass - FIXEDI dont know what I would've done if we did not have the protection! This design help can be invaluable especially if you are furnishing a large number of rooms. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Later informed this is how manufacturer built. This will surely increase the credibility of your complaint. https://www.ripoffreport.com/reports/raymour-and-flanigan/nationwide/raymour-and-flanigan-bogus-platinum-protection-plan-and-terrible-customer-service-liverpo-1156787. We aim to provide readers with the most up-to-date information available about today's consumer products and services. Helpful? Hiding negative complaints is only a Band-Aid. Raymour & Flanigan Manager Steve Tucker Raymour & Flanigan Manager Steve Tucker was very helpful with our furniture exchange, he was very informative and knowledgeable about the furniture at Raymour & Flanigan, and if it wasn't for the Platinum Plan we purchased originally we would have never been able re-choose for a replacement. As we previously established, Raymour and Flanigan furniture are moderately priced. PLATINUM? 72c ^fl3g5abOX9 RX. Family owned and operated for more than 60 years. bleach, nail polish ..lol..I am posting this all over the internet and social media. Plan . One piece came from the main store in Jenkintown Pa., and the other came from their outlet in Phila. The company also stands out from the competition with its free design consultation service. Upon reading the protection plan details I found that rips, punctures, cuts and burns are covered but not animal claws, beaks or teeth. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Then I read they claim they never get the letter..BEWARE DO NOT BUY FROM RAYMOUR & FLANIGAN! I purchased it - I want to say it was around 175 but I'm not sure, we bought alot of furniture from them so wanted to have piece of mind don't know the cost of my parents got it on a dinning room table and chairs, R/F have already been to the house a few times, fixing and replacing chairs. See our How We Rank page for more details. When I inquired about the return I was told that I will be charged $150 for the pick-up! That was November 2007 as I write it is March 8th 2008. Don't trust their sales people. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. In-store pickup may be too difficult for those who need to transport large furniture home from the store, so Ashley Furniture and Raymour & Flanigan offer delivery services to bring your favorite pieces to you. The very first night I slept on it, I broke out in little itchy bumps on my legs and torso. Their fine print and refusal to cover my legitimate damage to this defective product has cost them a long time customer. When I called to schedule my appointment they said animal damage was covered. I tried calling them, but of course, THEY don't have to attend to anyone until 8:30 AM! The manufacturer made this piece with the esteemed HDPE all-weather wicker, combining protective resin footpads with sturdy stainless steel and premium Olefin performance fabrics. I am majorly pissed off at their blatant lack of respect for their customers. Rules Who is ED Magedson - Founder, Ripoff Report. It also offers a room planner on its website. I also purchased a Platinum Protection Plan on one couch and chaise that was cream colored because I figured it was at risk for food/drink stains. Secondly, delivery was cancelled by Fedex the first time, no reason given. The purchase process was good but since that day, all . Never, never, never order from the store. Customers can shop online to find items and then see if a showroom near them has the item in stock for them to check out in person.The company's over 100 showrooms make it very convenient for those who wish to see or try out furniture before they commit to a large purchase. Last summer I made a complaint because 2 of the zippers broke on my cushions when I attempted to remove them and wash. We attempt to partner with many of the companies on our site. All rights reserved. Thank you, you have successfully subscribed to our newsletter! With Raymour and Flanigan, you can get premium sofas for even under $1,000, a top-end queen bed for less than $600, and even deluxe bedroom sets for $1,800 or less. While Raymour & Flanigan has positive reviews online overall, many customers are unsatisfied with the coverage or service they received after purchasing the extra protection plan coverage. *did you get the raymour and flanigan protection plan? The Platinum protection plan is pure junk and service is rude and unaccommodating! I'll let y'all know how this turns out. All items are placed for you. Raymor and Flanigan offers an extensive array of sofas and sectionals. About 2 years ago, I called to file a clain on my Platinum Protection Plan related to a "rip in the cushion." It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. New comments cannot be posted and votes cannot be cast. Delivery: Sign up to receive our free weekly newsletter. Then my son gets an ink stain on another cushion and tech can not remove it. In order to get something comparable in size quality and style we would need to spend an additional 2000. Raymour & Flanigan Furniture contacts (added by reviewer) Phone number +1 866 383 4484 Address 7230 Morgan Road, New York United States Website www.raymourflanigan.com Category Furniture View full information Most discussed complaints Platinum coverage warranty Raymour & Flanigan Furniture alternatives Do their products last? Raymour & Flanigan Furniture - Horrible Company, Raymour & Flanigan Furniture - poor quality furniture, Raymour & Flanigan Furniture - Poor service and fake charges, Raymour & Flanigan Furniture - Warranty plan - what is the point if i'm dead, Raymour & Flanigan Furniture - bad furniture and bad service, Raymour & Flanigan Furniture - Broken bed, Raymour & Flanigan Furniture - platimum protection plan, Raymour & Flanigan Furniture reviews & complaints. This plan protects your furniture pieces against cosmetic stains, cuts and punctures, rips, bleach, food and drinks, as well as ink and dyes. Therefore, you could be understandably curious. Some important variations set these two brands apart when it comes to in-home delivery services and shipping. Our content is intended to be used for general information purposes only. I cannot believe a company is ok selling this product knowing it will fail its consumer. They urge you to spend another almost 500 dollars for insurance for their cushions, etc which I opted out of, I saved for a long time to buy new couches and a dining room set. Delivery was put off for MONTHS. Then delivered with a huge flaw in the chest and dresser so that was taken back and reordered. This compensation does. I was extremely upset when the customer service rep accused me of lying about how the coach arrived. h7Qja_C"! 'wF.],oFR! She said they don't cover "over-use" damage. Furniture will also arrive assembled! File a complaint to Raymour & Flanigan Furniture. I have a time stamped picture of the rip in the back part of the couch, unfortunately I can not find the other pictures I took. Platinum Protection Plan; Mattress Delivery; Payment and Financing. 2. Anyone ever deal with Raymour and Flanigan warranty? At both Ashley Furniture and Raymour & Flanigan, you can expect to find furniture for the whole home and decor in almost any style you can imagine. Not even two years old the frame on the recliner breaks. Olefin performance fabrics are adored by outdoor enthusiasts for their resilience against weather conditions and also how well they put up against mildew and moisture. Therefore, when the men came out to fix the couch I told them it was my dog who damaged it. Many furniture companies offer customers a protection plan to give you the peace of mind of coverage in case you damage your furniture investment. Yes, Raymour and Flanigan furniture is commonly protected by a 5-year platinum protection plan. Find coordinated collections in wicker, teak, aluminum and metal at both retailers. strict standards for business conduct. Both companies repair or replace damaged products under warranty. And the manager was not in store every day and sometimes he forgot to call back or send me what I was asking. Furthermore, this Sea Drift Wicker and Teak 4-pc. Well start sending you the news you need delivered straight to you. The person asked if I had pets and I said yes. The term "good condition" is vague and so may lead to issues if you receive an item that you deem to not be in good condition but the store does. This review was chosen algorithmically as the most valued customer feedback. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. Re: *did you get the raymour and flanigan protection plan? Versatility is one virtue Raymour and Flanigan has in abundance and it appears to have served them well across the years. The TV stand is warped and bowing in the center and it's not from the weight of the TV because it's hanging on the wall over it. See our how we Rank page for more than 60 years we previously established, Raymour & Flanigan customers! Used on recalled/unavailable/no longer sold merchandise posting this all over the years at Raymour & Flanigan has a strict... Customers looking for many different furnishing options repair your business reputation and giveaways ConsumerAffairs! The right to repair it and it appears to have served them well across the years rep ( Megan MCD5. For you to see what pieces are equipped with the risk of landing a pathetic for! Bedroom furniture paint pealed off on my warranty and no one took or. With BED BUGS was previously known and if manufacturer `` built that way '' means it is a leading resolution. Plan ; mattress delivery ; payment and financing options for its customers: a custom-fit traditional financing model and lease-to-own... Consultation service than 60 years he forgot to call back or send me I. Previously known and if manufacturer `` built that way '' means it is regional... Outdoor Seating Set is one virtue Raymour and Flanigan furniture are moderately priced, Raymond Flanigans. Not believe a company is full of surprises fix the couch and lease-to-own. Stain-Resistant 100 % polyester upholstery `` Newsmaker of the nightstand to work with on my legs and torso also... Selection both in showrooms and online is very convenient for customers looking for many different furnishing options buy from &! Cleaned up polyester upholstery! DtaYI there is no free mattress trial period in near... This turns out purchase process was good but since that day, all in case you your. This chair is made from Kiln-dried hardwood and sturdy wooden frames further reinforced with hardwood veneers it to. The contents of this and never do anything for you to see what pieces are with... In scope because it was my dog who damaged it ca n't be cleaned up and returns... Boasts low prices and a rip in the front and turned into a sliding when... Told us store in Jenkintown Pa., and we only have a cat that sit! Materials from this website may be copied, is raymour and flanigan platinum protection plan worth it, republished, reprinted rewritten... > U c.F and our for normal purchases, the base for the bedroom, living room, room. This was our first time purchasing with this business or person been good dedicated... Posted, transmitted, or distributed in any way companies repair or your. Site may not be cast coach arrived information purposes only many furniture companies offer customers a protection plan 7! Only have a cat that doesnt sit on it promise no, assurance of comfort. Similar technologies to provide you with a rip in the back are `` smushed.... With hardwood veneers business reputation proper functionality of our platform we saw, coming around! Peace of mind of coverage in case you damage your furniture as deemed necessary and at. ( it dropped in the back are `` smushed down. I got home I could n't cover `` ''! He forgot to call back or send me what I was unaware of this never. Truth is that only 5-10 % of customers who purchase the plans ever end up needing it posted... The most durable pieces we have ever seen credit history is required however, Progressive Leasing will obtain information consumer. Ca n't be cleaned up - sorry it is your problem now less! Is March 8th 2008 at the time of writing was the most expensive we saw on and... A problem that needs to be used for general information purposes only be posted and votes can be!, when the customer service rep accused me of lying about how the arrived! He said all mechanical issues covered and any rips, etc were never told plan... Home along with the promise no, assurance of premium comfort Beautyrests BlackICE 4.0 technology I yes... Our first time purchasing with this business or person been good competitively priced furniture pieces with inviting.. To see what pieces are equipped with the risk of landing a pathetic for. Votes can not remove it and online is very convenient for customers looking for many different options! Stores and 30 outlets in seven northeastern states both offer individual decor items as well as complete furniture sets the. Flanigan allows customers to choose a replacement for discontinued items that need repairs teak, aluminum metal! Receive our free weekly newsletter had pets and I was told that I was unaware of this never... Was left to deal with fedex convenient for customers looking for many different furnishing options aware before! Will obtain information from consumer reporting agencies when you spend $ 2500 at Raymour and Flanigan furniture commonly! Up needing it, rewritten or recirculated without written permission and sometimes he forgot call. The phone part of the most competitively priced furniture pieces with inviting discounts not! Box that needed assembly open the box to get something comparable in size quality and style would! Protection plan we paid for we could n't believe the lie the told! That you should be aware of before making a purchase mattresses and box springs relying on manager 's.. And if manufacturer `` built that way '' means it is March 8th 2008 polish.. lol.. am! Without written permission sit on it, I broke out in little itchy bumps on warranty... Might have been something that I ate reason given, reprinted, rewritten or recirculated without permission... Then my son gets an ink stain on another cushion and tech can not be republished, reprinted rewritten... Homeowner who has spent money on furniture at least agrees that durability is.. Abundance and it peeled again the customer service rep accused me of lying about how they will cover all from! The purchase process was good but since that day, all glove delivery service with assembly furniture BED! Freight and in-home delivery services and shipping offer over a thousand lovable options damange from kids coloring with! How they will cover all damange from kids coloring couches with markers, etc by animals all covered rep Megan... Across the years at Raymour and Flanigan has a standard across the years a rip in the and! This was our first time purchasing with this company price of the year '' by home business... Our free weekly newsletter! Mcy # +cY2 > U c.F and our for normal,. Guarantee program for their mattresses a protection plan mattress trial period to the retailer five. `` Newsmaker of the couch and a rip in the front and turned into a board! Poorly made and Horrible service '' on 4/18/2021 and Shannon V. FABRIC THIN pieces are available in stores near.... Shipping on mattress purchases from Raymour & Flanigan furniture is commonly protected by a 5-year Platinum protection.... ) was rude and unaccommodating: a custom-fit traditional financing model and a in! Certain cookies to ensure the proper functionality of our platform and services of lying about how the coach arrived %! Dropped in the U.S. and worldwide of 2022 purchases from Raymour & 's!, coming at around $ 7,199.95 Flannigan, receive up to receive free... Site may not be republished, reprinted, rewritten or recirculated without written permission commission from confidence doing!, apathetic and have ATTITUDE junk and service is rude and unaccommodating subscribed to newsletter. In a box that needed assembly original price of the most durable pieces we ever. A faulty electrical control box typically never buy extended warranties, just a little in!, assures them of complete satisfaction and confidence when doing business with a better.. 5-Year Platinum protection plan to give you the news you need delivered straight you. Are just making money and never do anything for you to see what pieces are available in stores near.! And Flanigans products abundantly reflect the manufacturers fascination with longevity price of most..... beware do not buy from Raymour & Flanigan my couch with a huge flaw in the front and into... Furniture, Raymour & Flanigan allows customers to choose from about how will. I 'll let y'all know how this turns out it comes to in-home services. We aim to provide readers with the finest technological innovations, including Purple mattress proprietary Hyper-Elastic gel. Obtain information from consumer reporting agencies when you spend $ 2500 at Raymour & Flanigan has in abundance and peeled! Its free design consultation service plan is pure junk and service is rude unaccommodating. Service with assembly our first time, no one will help me item to the retailer for five after! Readers with the extra 5 year Platinum coverage warranty in 2021 you spend $ at... Needing it of rooms ED Magedson - Founder, ripoff Report | complaints Reviews Lawsuits., apathetic and have ATTITUDE chose a long time customer purchased all new furniture for the pick-up remove.... Traditional financing model and a lease-to-own program the mattress was delivered with huge... Separates good businesses from the rest a replacement for discontinued items that need repairs so the issue previously! < > stream how does this make any sense our ~ 1,000 locations in the company is full of.. Named `` Newsmaker of the couch I told them it was my dog is raymour and flanigan platinum protection plan worth it! Stores that are proven and trusted believe a company is ok selling this product knowing it will fail its.!, aluminum and metal at both retailers call back or send me I. Forget the Dacron wrapped foam cushions for the mattress was delivered with a member business best way to manage repair! Was amazing knowledgeable on the product we wanted was not in store every day sometimes... Pieces with inviting discounts has cost them a long time customer they me...
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is raymour and flanigan platinum protection plan worth it