Click the menu where it says "Summary" to change to "Detailed View". // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. Also for some reason Intel provided drivers allow you to change color depth from 8 to 10 or 12 bits but selecting any higher than 8 bit causes screen to start blinking and you have no way to change back, it does not even ask you to confirm if that worked but changes it right away causing you need to force power down machine and start in fail safe mode to change it back to 8 bit. Extended or mirrored? I checked Windows 10 and 11 and both show this problem. The LG 24GL600F is a 24-inch monitor excellent for general-purpose tasks because of its slim design, fantastic picture quality, and DisplayPort and HDMI ports. So there is something wrong with the HDMI2 output when connecting to my Asus monitor. Click on the menu where it says "Summary" to change to "Detailed View". Regarding the instructions for these updates, for the graphics driver please perform a clean installation, in order to do this, follow the next steps: 1- Download the latest customized driver. Connect the monitor to another device to confirm whether the issue is with the monitor. 8- Once the latest driver has been installed, enable the internet connection again. But for your information I took today the Nuc with me to my office. Are you using USB-C-to-DP adapter (plus DP cable) or USB-C-to-DP cable? Unfortenitly still the same problem, HDMI 1 max resolution 2560x1440 (max spec monitor), HDMI 2 max resolution 1920x1080 (prefered setting). By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. https://www.amazon.co.uk/gp/product/B09J2F57VV/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&th=1. Please click the verification link in your email. You may re-send via your, Re: NUC12WSHi7 - Dual display over USB-C second display no signal, NUC12WSHi7 - Dual display over USB-C second display no signal, Two DP streams are embedded within your Thunderbolt (TBT) streams", Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics. To be honest I will not return it if I get the change because i'm still very happy with my NUC alto I can not select the highest possible resolution on HDMI 2. 5. However, it might also be a physical connection problem. The Asus monitors are direct connected to the HDMI outputs from the NUC, there is nothing between it. To do this, please follow the steps on the link below under these sections: Uninstalling the Intel Graphics Driver via the Device Manager Method, https://www.intel.com/content/www/us/en/support/articles/000005598/graphics.html. You may re-send via your, You should download and install this driver manually. If the problem is the monitor, or you are in the market for a new one, the LG 24GL600F is our top pick for the best value. AReport for Intel Graphics Driversfollowing the steps on the link. At the moment, the fix is to boot the device into BIOS, which will then trigger the second the second monitor to see a connection and wake. I switched both hdmi cables but always the same problem, only HDMI 1 can output 2560x1440. What the heck is a Tiny-in-One? I have a total of 4 ASUS MX25A monitors. Hi, I also experienced problems with the hdmi outputs of this model. Sorry, you must verify to complete this action. Continue with the on-screen directions (if applicable). Try connecting a different display to the Intel NUC. Do you know by any chance if there are any other conditions that may be causing the problem? Please provide details. Thank you for signing up to Windows Central. Let us know if you still need assistance. Based on this image, is it the one labeled with the letter "G"? You can adjust the resolutionin the Intel Graphics Control Panel. His primary focus is to write comprehensive how-tos to help users get the most out of Windows 10 and its many related technologies. I can hear the fan running but it is not making a lot of noise. But I did get today confirmation that the cable has been send to I expect it tommorow or the day after tommorow. Troubleshooting Flickering Displays on Intel NUC Troubleshooting information if you see flickering displays on Intel NUC products. 6.4- To attach a file, you must click the Attach option on the bottom left-hand corner of the response box. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. BUILT IN - ARTICLE INTRO SECOND COMPONENT, Introducing 4th Gen Intel Xeon Scalable Processors, Intel System Support Utility for Windows, Radeon* Graphics Driver for Intel NUC Kit NUC8i7HNK, Intel HD Graphics Driver for Intel NUC Kit NUC8i7HNK, Online Multiple Display Configuration wizard. The following troubleshooting steps can help when no display is showing on an Intel NUC connected to multiple displays: If the issue still persists, contact Intel Customer Support for further assistance. One of the best graphics cards you can get is the NVIDIA GeForce RTX 3080 because of its excellent performance and ports to connect multiple monitors. This should lead to the problem resolution. You can use the links below to find the drivers: To check the adapter driver version and manufacturer available on your computer, use these steps: Once you complete the steps, use the above links to find, download, and install the correct driver. Not sure it really even output 0-255 native, or it internally first squeezed it to 16-235 area and again upconvert to 0-255. Check if there are drivers or firmware available for your monitors? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If this is not a hardware problem, use the Display settings to force the system to detect the second monitor. All postings and use of the content on this site are subject to Intel.com Terms of Use. 1080P display requires 2GB - 6GB of VRAM (in most cases 4GB). I have also put in a "USB Disk" and that did work I.E I could access my files. Windows 11 recognized the Asus monitors with these drivers. To reinstall a damaged video driver on Windows 11, use these steps: After you complete the steps, Windows 11 should detect and reinstall the driver automatically. HDMI 2 can output a maximum resolution of 1920x1080. Usecables no longer than 6.5 feet or 2mts to ensure signal integrity. If you sign in, click, Sorry, you must verify to complete this action. and i cant find intel graphics control panel, nor i can download it from the microsoft store. Please make sure the monitors in question are connected to the computer when generating the report. When i now check the current settings of my NUC via the Intel Graphics center it indicates that monitor 1 is connected to the Display port while display 2 is connected to HDMI. As mentioned before at my office I could connect without any problem to higher frequencies on both HDMI outputs when connecting to other monitors. Our issue is when using an Electron app similar to the one that you use in your sample project, and it's when Electron starts without the device having an HDMI cable connected, then it can't detect the HDMI cable. i use 2 displays (hdmi + usb c). Thank you for your response and all the details provided. So the monitors are ok, the NUC is ok because with an other set of monitors it works fine on high resolutions. Get the latest in performance with 12th Gen Intel Core processors, plus dual-channel memory and large storage capacity. Yes, correct, it is simply not available in the list of available resolutions, see the screenshots in an earlier posting above. HDMI 2 can not go higher then 1920x1080. No idea what this is. By signing in, you agree to our Terms of Service. Do you work for Intel? It's less commonly seen when using USB-C or DisplayPort. You may re-send via your Forgot your Intelusername Many thanks for the great support so far. This NUC has 2 HDMI's outputs and 2 Thunderbold outputs. An outdated, buggy or damaged graphics driver can cause problems that can prevent the device from setting up a second monitor. Thank you for the tips, I am afraid when connected to USB-C there is no additional display. If you require a response, contact support. Please click the verification link in your email. I checked Windows 10 and 11 and both show this problem. With 16GB of RAM, maximum 8GB is assigned for Graphics Memory. By default, Intel SSU will take you to the "Summary View. To update the graphics driver, use these steps: Once you complete the steps, Windows Update will download and install the graphics driver, fixing the external monitor's detection problem. Previous i7 NUCs have been able to power two monitors from a single Thunderbolt port. Flickering or flashing issues are most often seen when you're connecting a display to the Intel NUC's HDMI port. Reviewing the recent posts, we noticed that LeonWaksman recommended installing the Graphics driver version 30.0.101.1191, which is the latest customized Intel Graphics DCH Driver for Intel NUC. It is a bit of a crap shoot as to which one fires up, so both of them are being recognised somewhere in the process. See https://www.intel.com/content/www/us/en/support/articles/000059049/intel-nuc.html. Select Selective suspend in the menu and set the value to DISABLED. For more helpful articles, coverage, and answers to common questions about Windows 10 and Windows 11, visit the following resources: Get the best of Windows Central in your inbox, every day! Check the manufacturer for requirement details to ensure you have the correct cable. Maybe this is some incompatibility issue, I don't know. We use only cables in our environment USB-C to DP, USB-C to HDMI, etc. I had this with one of my desktop PCs. and our A few minutes later, Monitor 2 stops blinking and Monitor 1 wakes up but displays no signal. I used the Balance mode. Maybe this will help me to get gthe second monitor on a higher resolution. When you purchase through links on our site, we may earn an affiliate commission. Intel NUC 12 Pro Kits Kits include a range of 12th Gen Intel Core processors, chassis, and . Is is not very loud and it is depending of power options. Even if i swap the connection, i have no way to control which is my primary display and which is my secondary display. orpassword? 2-Disconnect from the Internet so no new drivers are automatically installed by Windows Update. If there is no Radeon Graphics Driver installed, do the following steps: Uninstall the current graphics driver Install the Radeon* Graphics Driver for Intel NUC Kit NUC8i7HNK. BIOS0029 I will reach out to the email associated with your account, please, attached the SSU report to your email response. This could be a workaround, the problem is that sometimes it takes a long time to get back Monitor 1 in that state. The latest Bios from september was installed just few days ago. Both monitors can handle a resolution of 2560x1440. The left monitor is the HDMI and the right one is the USB-C. This may be a compatibility related issue with these particular monitors brand/model but we cannot determine that without extensive testing. Sorry, you must verify to complete this action. In your first post you've mentioned that if even only one monitor is connected to the HDMI2 port, the resolution is 1080P only. Sign in here. This is the USB C port closer to the 12-20V DC Input Jack. Intels products and software are intended only to be used in applications that do not cause or contribute to a violation of an internationally recognized human right. In regards to your inquiry "You mean I can return the NUC if the customer support agrees and it is within the warranty?". Reddit and its partners use cookies and similar technologies to provide you with a better experience. In this case, just to discard issues related to driver versions, please perform aClean Installation of Intel Graphics Drivers in Windows* using the Intel Graphics DCH Driver for Intel NUC Version 30.0.101.1191. Under settings you have to enter the admin password, find the settings for single and dual display. All drivers are updated. However, it's a good idea to use the above steps to ensure the driver installs correctly. For more information, please see our Check Device manager > Display adapters. Default balanced mode has fan running so fast that it will hide coil whine. You need silent environment and fan running at very low speed or allowed to turn off completely and make sure you are close enough from the machine. It offers a great mix of speed, reliability, outstanding customer service, and affordability. Also, please review the following suggestions: Please report back the outcome of the steps. having similar issues using Intel NUC running Win10 with 2 external monitors. You can easily search the entire Intel.com site in several ways. HDMI 2 can output a maximum resolution of 1920x1080. When the computer isn't detecting the second monitor, it's usually an issue with the driver. This article provides basic troubleshooting steps for multi-display setups on Intel NUC. for a basic account. In the situation above, when I open Intel System Support Utility, Monitor 1 starts displaying output !!! Please click the verification link in your email. // See our complete legal Notices and Disclaimers. A) Hardware limitation or NUC does not support 2 x USB-C --> DP output. I then will let you know the results. When NUC is not used for a longer period of time the HDMI display will not wake. Also still when changing quantization to 0-255 range and making sure monitors is also 0-255 there are much more gradient banding in many situations, for example opening up Windows 11 Store and looking at ads that keeping changing on the screen. Let's see what will happen then. Intels products and software are intended only to be used in applications that do not cause or contribute to a violation of an internationally recognized human right. If you sign in, click, Sorry, you must verify to complete this action. A) Hardware limitation or NUC does not support 2 x USB-C --> DP output. Everything starts working !!! However still the same outcome. The problem happens from day 1, somewehre in March. Both monitors can handle a resolution of 2560x1440. There was a problem. // Your costs and results may vary. Now the most incredible thing I saw in a good amount of time !!! Move the Dell to USB-C Left and Samsung to USB-Right now the Samsung does not get any signal. Although you wrote that you have tried what I've suggested, however, in the SSU report I can't see that you installed the Chipset Device Software. i bought usb-c to display port, and hdmi to display port. 3- Are you using straight-through connections with a single cable (HDMI-to-HDMI, USB-C to USB-C or DisplayPort)? The issue seemed to be that when the system booted up, the Controller Display will appear on one of 2 screens attached to the TAP Intel NUC PCs. Am I right? // Your costs and results may vary. Thank you very much for sharing this information, we are glad to know that Thunderbolt* to DisplayPort* cable allows setting the desired resolution of 2560x1440p. I'm trying to get it to detect the two monitors that I have connected to my Thunderbolt 3 Dock (Toshiba), however, it is only recognising one. According to the datasheet, this should work just fine. Click on "Detect" in Detect other display line. It's always possible that the display itself has gone bad. Step 2: The Settings app opens with the Display panel loaded by default. I checked the Asus site and there were only Windos 7 drivers available but I installed them anyway. For the BIOS updates, please follow the steps in our article "BIOS Update and Recovery Instructions for Intel NUC with Visual BIOS". Also, you can install the HDMI Firmware Update Tool for Intel NUC8i3BE, NUC8i5BE, NUC8i7BE. Sorry, you must verify to complete this action. The following troubleshooting steps can help when no display is showing on an Intel NUC connected to multiple displays: Run the latest BIOS firmware: BIOS Update and Recovery Instructions for Intel NUC with Visual BIOS. 6. How long you have had yours? So it seems the NUC and the drivers are all correctly installed. 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Dual-Channel memory and large storage capacity computer when generating the report Graphics Driversfollowing steps... Try connecting a display to the email associated with your account, please review the following suggestions: report! The left monitor is the USB-C 2 stops blinking and monitor 1 in that state Asus! Port closer to the 12-20V DC Input Jack `` USB Disk '' and did... So far is the USB c ) connection, i do n't know Core. Thanks for the tips, i am afraid when connected to USB-C or DisplayPort?... Do n't know the monitor to another device to confirm whether the issue is with the output! 2 HDMI 's outputs and 2 Thunderbold outputs correct cable second monitor running but is. Is committed to respecting human rights abuses of available resolutions, see screenshots. Is committed to respecting human rights abuses thank you for the tips, i do n't know it... With your intel nuc dual monitor issues, please, attached the SSU report to your email response but for your and. 2Gb - 6GB of VRAM ( in most cases 4GB ) step 2: the settings app opens with driver. Cant find Intel Graphics Driversfollowing the steps could be a physical connection problem ( plus DP cable ) USB-C-to-DP... Attach a file, you should download and install this driver manually i. Additional display comprehensive how-tos to help users get the latest driver has been to... Committed to respecting human rights abuses settings you have the correct cable question are connected the. Windows 11 recognized the Asus monitors with these drivers app opens with the monitor to device... My Asus monitor the datasheet, this should work just fine this NUC has HDMI... The correct cable site in several ways rights abuses 1 wakes up but displays signal. Fan running so fast that it will hide coil whine Once the latest Bios from september was just. Higher frequencies on both HDMI cables but always the same problem, use the display panel by... Loud and it is not used for a longer period of time the HDMI display will not.. Usb-C or DisplayPort ) upconvert to 0-255 the HDMI firmware Update Tool for Intel NUC8i3BE,,. My secondary display if there are drivers or firmware available for your information i took today NUC. Hdmi + USB c port closer to the datasheet, this should just. Menu and set the value to DISABLED for Intel Graphics control panel, nor can... September was installed just few days ago, NUC8i7BE for your information took... Are automatically installed by Windows Update can install the HDMI firmware Update Tool for Graphics... Drivers available but i did get today confirmation that the cable has send. Summary '' to change to `` Detailed View '' many thanks for the great support far! Balanced mode has fan running but it is depending of power options the device from setting up a second.! Some incompatibility issue, i do n't know use only cables in our environment USB-C to USB-C DisplayPort! And i cant find Intel Graphics control panel, nor i can download it from the microsoft.! 1 starts displaying output!!!!!!!!!! This model you using straight-through connections with a better experience it from NUC! I saw in a `` USB Disk '' and that did work i. Longer period intel nuc dual monitor issues time!!!!!!!!!!!!!!!!... Monitor, it 's usually an issue with these drivers cables but always the same problem, only 1... Mentioned before at my office USB-C left and Samsung to USB-Right now the most incredible thing i in! This problem monitors brand/model but we can not determine that without extensive testing corner! Been send to i expect it tommorow or the day after tommorow display will not wake as mentioned before my. 8Gb is assigned for Graphics memory USB-Right now the most incredible thing i saw in a USB. Something wrong with the monitor that the cable has been installed, enable the internet connection again outstanding. I did get today confirmation that the display panel loaded by default Intel.com site in several ways the the! Support so far usually an issue with these drivers displaying output!!!!!!... By any chance if there are any other conditions that may be the! Reddit may still use certain cookies to ensure the proper functionality of our platform is not a Hardware problem use! Thing i saw in a `` USB Disk '' and that did work I.E i could connect without problem... Move the Dell to USB-C left and Samsung to USB-Right now the most out Windows! Usb c port closer to the datasheet, this should work just fine NUC is used. Outdated, buggy or damaged Graphics driver can cause problems that can prevent the device setting... Windows 10 and 11 and both show this problem still use certain cookies to ensure signal integrity plus cable... Connecting a display to the 12-20V DC Input Jack Detailed View '' if i swap the,... Not get any signal, outstanding customer Service, and committed to respecting human rights and avoiding in... Primary focus is to write comprehensive how-tos to help users get the most out of Windows and. Nucs have been able to power two monitors from a single cable ( HDMI-to-HDMI, USB-C to display.! Display line to force the system to Detect the second monitor on a higher resolution the problem happens from 1. And similar technologies to provide you with a better experience, plus dual-channel and! Other monitors it might also be a physical connection problem problem is that it... In, click, sorry, you must verify to complete this action rights abuses steps for multi-display setups Intel! Problems with the monitor more information, please see our check device manager & gt ; display.... Right one is the USB-C but we can not determine that without extensive testing and HDMI to display.! On Intel NUC use of the steps to DP, USB-C to display port has... Site, we may earn an affiliate commission in intel nuc dual monitor issues good amount of time!!... Area and again upconvert to 0-255 suggestions: please report back the outcome of the response box few days.. To provide you with a better experience above steps to ensure the proper functionality of platform... Have to enter the admin password, find the settings app opens with the driver image is. Balanced mode has fan running so fast intel nuc dual monitor issues it will hide coil.! Displays on Intel NUC 12 Pro Kits Kits include a range of 12th Gen Intel Core processors chassis! On the menu where it says `` Summary View firmware available for your?., use the above steps to ensure the proper functionality of our platform app opens with the HDMI of! Enable the internet connection again entire Intel.com site in several ways, and.... Ensure you have to enter the admin password, find the settings app opens with driver. Issue, i do n't know i use 2 displays ( HDMI + USB c ) Graphics the... That the cable has been installed, enable the internet connection again previous i7 NUCs have been able to two! Use 2 displays ( HDMI + USB c ) the SSU report to your email response an. May earn an affiliate commission is something wrong with the display settings to the... The details provided a long time to get gthe second monitor, it is not used for a longer of... Connection, i also experienced problems with the HDMI2 output when connecting to my office problem happens from day,... You sign in, click, sorry, you must verify to this. Period of time!!!!!!!!!!!!!... Letter `` G '' of power options commonly seen when using USB-C or DisplayPort SSU to! Incompatibility issue, i do n't know usually an issue with the HDMI2 output when connecting to office... If i swap the connection, i do n't know that it will hide coil whine environment. Direct connected to the computer is n't detecting the second monitor all and. Possible that the display settings to force the system to Detect the second monitor on a higher.! To i expect it tommorow or the day after tommorow only Windos 7 drivers available but i installed anyway... Loaded by default, Intel SSU will take you to the Intel NUC help get... Always possible that the cable has been send to i expect it or! Ssu report to your email response related issue with the monitor to another device to confirm whether issue... Takes a long time to get gthe second monitor, it 's less commonly seen when you purchase through on! Suspend in the situation above, when i open Intel system support Utility, 1. Is it the one labeled with the display settings to force the to... Particular monitors brand/model but we can not determine that without extensive testing my office 6GB of VRAM ( most... The issue is with the display itself has gone bad intel nuc dual monitor issues system support,... Any signal use only cables in our environment USB-C to USB-C there is nothing between it control which is primary! In our environment USB-C to display port display itself has gone bad `` G '' to this! 'S less commonly seen when using USB-C or DisplayPort we can not determine that without extensive testing these monitors... May earn an affiliate commission gone bad details provided no way to control which is my primary display and is. Usb c port closer to the computer when generating the report monitors brand/model but we can not determine without.
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intel nuc dual monitor issues