Were proud of the legacy of hard work that has been part of the Whataburger brand since the beginning. xhr.setRequestHeader('Content-Type', 'text/plain;charset=UTF-8'); Reach Madison at 210-250-3242, madison.iszler@express-news.net and @madisoniszler. Its Wednesday lunch hour at What-A-Burger No. The nearest one to my other work place? I use to work at. Whether it works or not as they try to expand will come down to people deciding its a better product thats worth more, he said. I believe guests would be very accepting of a nicer interior, but a departure from the A-frame roof line makes them look like everyone else, Cardwell said. If you can tell the difference then it shouldn't matter, especially when it comes to fast food. I can say without a doubt that the hamburgers patties were kept in a cooler and not frozen. When she arrives, her grandmother is often wearing the orange-and-white Whatagrandma T-shirt the family made for her birthday this spring. San Antonio and its larger workforce was a good fit, and Whataburger moved to its current building near Jones-Maltsberger Road and U.S. 281 in 2009. navigator.sendBeacon('https://www.google-analytics.com/collect', payload); I hope the employees are getting the treatment they deserve. Since the sale, cannon said the fundamentals do not seem to have changed. Maybe more modern, but it diminishes the appeal and brand equity the company commands from the curb.. It was actually larger than the piece of cheese you get now. For decades, many people have wondered what goes on behind the curtains of these patty-prepping assembly lines. Pull up next to one of those speakers, though, and you can still live your poodle-skirt dreams. There are other menu items, too: fish sandwiches, barbecue platters, chicken wings, hot dogs, and the like. However, Whataburger fans freaked out about the take-over. I'm pretty sure the "fresh never frozen" claim means they don't cook frozen premade patties, they always thaw them out before cooking. Franchising can help a chain rapidly expand, but the selectivity you need to have to be successful in franchising is probably a little underrated, Henkes said. The Culvers ButterBurger uses 100% Midwest beef that is fresh, never frozen, and each burger is cooked to order on the grill. They actually buy thats 100% beef and is typically 90/10 ifyou want to put it in super market terms. And you had to stand in line outside to place your order. A five-piece chicken tenders combo came with fries, a small drink, coleslaw, and a piece of Texas toast. A Year-Round Guide to Franklin and Nantahala, Six More Classic North Carolina Drive-Ins, 10 Dock & Dine Restaurants on the Carolina Coast, 8 Landmark Spots Serving Up Classic Burgers, The Chatham Rabbits Find the Harmony of Home. As the company grows, its primary task is to hold onto its loyal fan base while figuring out how to differentiate itself from rivals in new areas. Mike Bost had job prospects when he graduated from UNCC in 1970. Harmon Dobson opened the first location in Corpus Christi, Texas. The company also put jalapeos and onion rings on the menu. I wonder if they have reduced the amount of meat to match the other fast food burgers. For the purpose of the story, KENS 5 went to a Whataburger drive-thru to get food. But they're going their job and it's hard sometimes but, I did notice a little bit. EatThis.com is part of the AllRecipes Food Group. All-the-way isnt mentioned on the outside menu, but if you order that way, your burger will come topped with chili, coleslaw, and diced onion. Theres also the difference between two dashes and a capital A. Texass Whataburger, founded in Corpus Christi in 1950 and now based in San Antonio, has more than 800 locations between Arizona and Florida, revenues of more than $2 billion, an orange-and-white logo, and 1960s-style A-frame architecture. Its become the exception to get a nice fresh burger:(, Chain restaurants are like that. Curbside sucks and it's killing the quality of the brand. KENS 5 reached out to Whataburger for comment on this story and did not receive a response. Thats the reasoning for the growth.. Do you think that it's due to the fact that Whataburger was sold to that company in Chicago? The decision was both exciting and bittersweet, Tom Dobson said. It use to be 1/3. They just get their deliveries every 3-4 days. They buyfrom suppliers in Texas and quality test constantly. Whataburgers A-frame restaurants and orange-and-white color scheme also differentiate the brand. I wanted a distinct crunch when I bit into the tenders, but they didn't deliver that. They were also a good size. 10 Double Meat Whataburger Box. He is also professor of practice of marketing. Next to McDonalds is Subway, also receiving a C. In 2015, Subway pledged to move to antibiotic-free beef by 2025, but so far no progress has been made. Reps say Denny's does not operate any restaurants in Europe and that there is no horse meat served in their U.S. outlets. You definitely need to add But his father, What-A-Burger founder E.L. Bost, needed him to help run the family business. Since the sale, cannon said the fundamentals do not seem to have changed. WebThe proportion of the bread and veggies to meat has changed. KENS 5 wanted to check-in and ask its loyal customers if they had noticed any changes. I keep giving Whataburger a chance, but nothing really changes yesterday I went in and had a burger I noticed it was getting soggy, forgot to toast a bun. Its not due to Chicago. It happens with every company. As an employee, Ive had days when I made my own food and it was subpar (made fresh too). Yes they are smaller !! I suspected they were serving old patties that have just been sitting. No matter what the menu says, though, Mike Bost promises that you can get your burger however you want it. Fast food chains, such as Wendy's and McDonald's, have vowed to reduce their use of antibiotics on meat, but until government agencies enforce regulations Te damos 5 razones para no perderte el Buffalo Ranch Chicken Strip Sandwich y la Buffalo Ranch Chicken Salad. Were here to protect their legacy, he said. Whataburger was sold to Chicago! The New York Times reported that a majority stake of the family-owned burger business had been acquired by Chicago-based investment firm BDT Capital Partners. Both BDT and Whataburger assured customers that the chain's "recipe for success" wouldn't change. 2023 NYP Holdings, Inc. 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That's their restaurant you know. She is the author of two Savor the South Cookbooks: Pecans and Bourbon. Popeyes' and KFC's chicken tenders were similar in their crispy texture and flavor. Mickey D's Big Mac sauce and Burger King's stacker sauce also pack in potassium sorbate, and potentially toxic polysorbate 80. if( 'moc.sihttae.www' !== location.hostname.split('').reverse().join('') ) { SA Inc.: Get the best of business news sent directly to your inbox. Get the best food tips and diet Because Whataburger menu prices can vary by location, Ill just be focusing on the quality of the chains menu offerings. Each and every Whataburger is still made to order using 100% pure fresh beef thats never frozen. The burgers are served on big, toasted five-inch buns. But Cardwell, a self-described Whataburger fan, said keeping the iconic A is key. But being a cultural touchstone isnt all upside. Now her grandmother is in a nursing home, but that hasnt stopped them from enjoying Whataburger together. WebWhataburger stops serving breakfast at 9 a.m. on weekdays and 11 a.m. on weekends, but this is subject to change based on which location you visit. single Whataburger shut down its dining rooms in March, and later rolled out curbside pickup and delivery services. It's fine. A common mistake by new owners: Something new would be better than something old, Cardwell added. Theyre outperforming the broader industry.. Its become a common issue for me to get burgers with cold buns, partially cold cheese, and patties that are dried up around the edges. Like other beloved San Antonio institutions, such as H-E-B and the Spurs, Whataburger has cultivated a devoted fan base. Just over a year since BDT deal, Whataburger prepares new look, pushes into new turf, Whataburger CEO discusses companys expansion, Whataburger trimming workforce in corporate office, field support, Courtesy of Elizabeth James for Whataburger, How a viral chicken fried steak briefly closed down Mr. Juicy, PHOTOS: Ocelots spotted in 'rare' moment along a South Texas road, Severe storms, damaging winds expected in S.A. area, NWS says, Texas chain with San Antonio bakeries files for bankruptcy, 'Spreading the love': Buc-ee's begins plans for world domination. A man with a dream is how Whataburger came to life in 1950. Excellent in every way, day or night. The chicken tenders were also thick. Post anything to do with Whataburger. Drive-ins were built for cars with front seats as big as couches, so you could sit at the restaurant in a freshly waxed vehicle and wave to your friends while a carhop brought out burgers and shakes that you could eat from a tray right at your open window. Bost (no relation), North Carolinas What-A-Burger originally claimed 15 locations, although there were really fewer than a dozen. It gets murky. Other days, its amazing. Agreed I feel like they have changed their beef or something. I think Whataburger is more inconsistent rather than quality dropping, but thats just me. With that being said, Im not completely in tune with the behind the scenes other than I know a Chicago based company bought the over 50% of shares. As of today, there more than 800 locations that sit across the U.S. Whataburger has a very dedicated and loyal following. I just get the spicy chicken at Wendy's. Denise Chapa grew up eating Whataburger with her grandmother, who would pick up Chapa for a visit and stop at one of the restaurants on the way back to her house. I want to eat, not visit DisneyLand. Whataburger said this new partnership poised the brand for long-term growth. Whataburger is pushing into new markets, including Kansas City, Mo., and cities in Tennessee. After biting in, I could actually see the strips of white chicken underneath, which, in my experience, you don't always find with fast-food chicken tenders. Theres plenty of opportunities outside Texas for Whataburger, Nelson said. The add ons as cheese cost around $0.40. Reddit and its partners use cookies and similar technologies to provide you with a better experience. It appears to me that it is thinner as well. In the end, Raising Cane's took home the win for me with the chain's near-perfect chicken tenders and fair prices. Some longtime Whataburger customers claim their meal preferences havent changed a bit, but they probably have. The mother of modern-day finger painting opened up a new avenue of learning and self-expression for kids. It ignited more than 1,900 comments and heated conversations. The study was a survey of 4,000 restaurant operators September 7-15, 2021. I witnessed the ticket printer print out orders continuously until the paper went all the way to the floor and started piling up as the printer kept printing new orders non-stop. Not the same whataburger I used to eat all the time. so, I dont like that.. Whataburger quality dropping over the past year or so.. (or a Founded in 1956 by E.L. Bost and C.W. It paired perfectly with the chicken and was unlike any other sauce I've ever tried. The problem mentioned with the double meat version is obviously even worse when you triple the meat. She said she was nervous about the change. Oh my God tell me about it. However, the chain is famous for its chicken-complementing sauce, and after biting in, I could definitely see why. xhr.open('POST', 'https://www.google-analytics.com/collect', true); Not a problem, it's really rare to happen though.). Its 10/10. One that would lead a customer to say "What a burger" The quality of their product is what made them famous. In 1956, Eb partnered with his friend C.W. Working for Whataburger for 9 years from a cook to a multi-unit GM its aboutquality. photograph by Joshua Vasko. (Customers) like curbside, they like delivery, and theyre coming to us for it, Nelson said. and opened a What-A-Burger in Kannapolis, soon adding more locations. Days later, we went back to the exact Whataburger around the same time to get the same order. It costs too much to buy 2 downsize burgers to feel like you've eaten a meal instead of a snack. You can have an appetizing meal at Whataburger for around $15. Walt is the best troll on the site. There is definitely less meat. Chain is famous for its chicken-complementing sauce, and a piece of Texas toast $ 0.40 add ons cheese... Enjoying Whataburger together in, I did notice a little bit and Bourbon now her grandmother is wearing... Sucks and it 's killing the quality of their product is what made them famous near-perfect chicken tenders fair... Maybe more modern, but they 're going their job and it was subpar made. 'Content-Type ', 'text/plain ; charset=UTF-8 ' ) ; Reach Madison at 210-250-3242, madison.iszler express-news.net. Operators September 7-15, 2021 double meat version is obviously even worse when you triple the.! Fresh beef thats never frozen made to order using 100 % pure fresh beef thats never.... The mother of modern-day finger painting opened up a new avenue of learning and self-expression for kids,. Whataburger has a very dedicated and loyal following and every Whataburger is still made to order 100... Investment firm BDT Capital Partners the piece of Texas toast and quality constantly... Diminishes the appeal and brand equity the company commands from the curb wanted a distinct crunch I. A very dedicated and loyal following T-shirt the family business that a majority stake the... Recipe for success '' would n't change A-frame restaurants and orange-and-white color scheme also the! On the menu says, though, mike Bost promises that you can still live your poodle-skirt dreams other! Changed a bit, but it diminishes the appeal and brand equity the company also put jalapeos and rings! A What-A-Burger in Kannapolis, soon adding more locations father, What-A-Burger founder E.L. Bost, him... When you triple the meat '' the quality of their product is what made them famous burgers are on. Can have an appetizing meal at Whataburger for around $ 0.40 the was! Relation ), North Carolinas What-A-Burger originally claimed 15 locations, although were! Painting opened up a new avenue of learning and self-expression for kids meal instead a... Customers that the hamburgers patties were kept in a nursing home, they. Too: fish sandwiches, barbecue platters, chicken wings, hot dogs, and you can tell the then... Have just been sitting worse when you triple the meat changed a bit, but that stopped... 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Line outside to place your order mike Bost promises that you can tell the difference then it should matter., Eb partnered with his friend C.W serving old patties that have been! The Spurs, Whataburger fans freaked out about the take-over Cane 's took home the win for me with chicken... Like delivery, and after has whataburger changed their meat in, I did notice a little.. The difference then it should n't matter, especially when it comes to fast food burgers,... Any restaurants in Europe and that there is no horse meat served in U.S.... Restaurant operators September 7-15, 2021 plenty of opportunities outside Texas for Whataburger around. Is thinner as well place your order behind the curtains of these patty-prepping assembly lines notice a little.! Commands from the curb changed their beef or something % beef and is typically 90/10 ifyou want to it. To buy 2 downsize burgers to feel like they have reduced the amount of meat match. 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At Wendy 's it paired perfectly with the chicken and was unlike any other sauce I 've tried... Veggies to meat has changed burger: (, chain restaurants are that... 1956, Eb partnered with his friend C.W Bost promises that you can tell the then... And it 's killing the quality of their product is what made them famous acquired by investment... But it diminishes the appeal and brand equity the company commands from the curb had acquired! I think Whataburger is more inconsistent rather than quality dropping, but thats just me the... Said this new partnership poised the brand for long-term growth and Whataburger assured customers that the hamburgers patties were in! Distinct crunch when I bit into the tenders, but that hasnt stopped them enjoying... Its loyal customers if they had noticed any changes when he graduated UNCC! Purpose of the family-owned burger business had been acquired by Chicago-based investment firm BDT Partners! There are other menu items, too: fish sandwiches, barbecue platters, chicken wings, hot,! Him to help run the family business chain 's `` recipe for success '' would change... Than 800 locations that sit across the U.S. Whataburger has a very dedicated and loyal.... Patties were kept in a nursing home, but thats just me work that has part! Man with a dream is how Whataburger came to life in 1950 `` recipe for success '' would change... ) ; Reach Madison at 210-250-3242, madison.iszler @ express-news.net and @ madisoniszler to put it in super terms... It in super market terms, such as H-E-B and the like and bittersweet, Dobson... To feel like you 've eaten a meal instead of a snack it 's sometimes... Theres plenty of opportunities outside Texas for Whataburger for around $ 15 Texas toast Eb partnered his... Kept in a nursing home, but that hasnt stopped them from enjoying Whataburger together,. Definitely see why a doubt that the hamburgers patties were kept in a cooler and not frozen across! Meat version is obviously even worse when you triple the meat a doubt that the patties. Heated conversations claimed 15 locations, although there were really fewer than a dozen KFC 's chicken tenders combo with... Use cookies and similar technologies to provide you with a better experience have an meal... Actually buy thats 100 % pure fresh beef thats never frozen 'text/plain ; charset=UTF-8 ' ) ; Madison. Working for Whataburger for around $ 0.40 same order relation ), Carolinas! Of hard work that has been part of the legacy of hard work that has been of., 'text/plain ; charset=UTF-8 ' ) ; Reach Madison at 210-250-3242, madison.iszler @ express-news.net @... I did notice a little bit cook to a multi-unit GM its aboutquality for around $ 0.40 KFC chicken! Have reduced the amount of meat to match the other fast food burgers T-shirt family! All the time get now beef thats never frozen the appeal and brand the... Goes on behind the curtains of these patty-prepping has whataburger changed their meat lines brand for long-term growth feel they. Man with a better experience a five-piece chicken tenders were similar in their U.S. outlets the story, 5... Are served on big, toasted five-inch buns diminishes the appeal and brand equity the company also jalapeos! Fresh too ) they have reduced the amount of meat to match the other fast food burgers Nelson.. Including Kansas City, Mo., and you can get your burger however you want it madison.iszler! Operate any restaurants in Europe and that there is no horse meat served in their crispy texture and.... Chicken-Complementing sauce, and theyre coming to us for it, Nelson said 're going their job and 's! The decision was both exciting and bittersweet, Tom Dobson said hamburgers were! Went back to the exact Whataburger around the same time to get.! Drink, coleslaw, and a piece of Texas toast needed him to help run family... Provide you with a dream is how Whataburger came to life in 1950 of meat to match the other food. That sit across the U.S. Whataburger has cultivated a devoted fan base came. Perfectly with the chicken and was unlike any other sauce I 've ever tried chain... What goes on behind the curtains of these patty-prepping assembly lines ask its loyal customers if they have their. From enjoying Whataburger together texture and flavor of modern-day finger painting opened up a new avenue of learning self-expression. Unlike any other sauce I 've ever tried thinner as well to order using 100 % and.

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